Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$789.00

Customer reviews

Rating 4.7 out of 5 stars with 2121 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, fast processor speed, and excellent portability, often highlighting the responsive touchscreen. Many users are also impressed with its screen size, lightweight design, and overall aesthetic. However, a significant concern for customers is the short battery life, with some also noting issues with heat dissipation and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,118 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP and Geek Squad are great combination

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several HP laptops and they are always reliable and easy to use. This is a great size. I have a 17-in HP laptop I've had for several years and it still works fine but I wanted one that wasn't quite as heavy and more "portable". This one fits the bill for me and the Geek Squad was GREAT and fast at helping me to move all my documents over. Would highly recommend HP laptops and using the Geek Squad membership.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and light weight. Still learning Windows 11 after years with Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop and great specs powerful enough to handle work, flexible enough for play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I learned my lesson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been buying HP computers for years and have never had a problem with any of them. I decided to purchase another brand last year to maybe save some money. Ooops bad choice. It died and could not be repaired. Got my money back because I took out the extra warranty and bought another HP. This computer is awesome. I learned my lesson.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Boomer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. Just wish HP had more laptops with back-lit keyboards.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    hp 15.6 full hd screen laplop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price is cery good and thw product is very excellent. i need to say anymore about this product.. it speaks for itsself

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest downside is the battery life. Despite having a new , the laptop lasts around 2–3 hours with regular use, which is below expectations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Very nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device; responds quickly and has bright, clear graphics

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Comfort

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es bastante ligera, la batería le dura bastante y rápida, súper cómoda.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Wonderful Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for traveling. Its system is fast and the graphics are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Rich’s opinion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, great features, easy to use. Excellent support on set up

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Love It

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall ! Fast and simple to use. Sharp clear touchscreen .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    expensive but nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little expensive but yes its a nice product. love hp

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! I needed a laptop for the home and this was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Choice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for College – Worth the Purchase I purchased this PC laptop for my grandson as he heads off to college, and I couldn’t be more pleased with the decision. After doing quite a bit of research, I was looking for something that balanced performance, portability, and price—and this model has delivered on all fronts. My grandson loves it—and so do I.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 4 out of 5 stars

    Mr James wu

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good delivery and good screen and good battery and good speed

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Awesome laptop :)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so goated! The best I've ever bought. I got it for my daughter who is going into university this fall and she's absolutely adores it! She loves the touchscreen feature as well as the large amount of storage and the vast amount of customization options! I would 100% recommend this laptop to anyone who needs something reliable and stylish!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steady

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of, the price was great. Have had great performance so far with the work I'm doing. Haven't put the processor to test yet but loving it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cynthia

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new HP laptop. I was concerned about Windows11, but I can still do my business well. The key pad numbers are larger, and easier to use. It's faster then my previous computer, but I am getting use to it. So far, it is a good investment. Thanks for the help picking the right one for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is just great, good price, good weight. Just what i need it for school.

    I would recommend this to a friend