Customer Ratings & Reviews

Needed a new family computer for our house. This one fits all our needs.

We brought our old laptop into the Best Buy Geek Desk and received a diagnosis of keyboard failure that would be difficult to find a replacement for due to the age of the laptop. Not wanting to lose the laptop function by using a separate keyboard, we decided it was time for a new laptop. The technician gave us some recommendations of what would work best for us we went to the sales department and the salesperson showed us several laptops. We settled on one the technician had also recommended. After the Geek Squad transferred our data, we went home but discovered some problems that were diagnosed by a Geek Squad technician as software cliches and corrected quickly (using a service policy so no extra cost to us) and we are home and rolling! A great buy for both the laptop and the service policy we couldn't be happier!!

The laptop is very fast and very easy to work with. I bought it for nursing school and it has been the best computer I have owed so far. My last computer didn’t even last me a year that’s why I saved up enough to get this one.

It's a very good laptop! It does its job and works very well.

The HP - 15.6 Full HD Touch Screen Laptop is optimal in operations, all features oustanding.

First time owner of a laptop. So far I'm loving it!! Very easy to navigate. Geek squad people are extremely helpful when I'm not understanding something. Highly recommend.

Great Laptop for every day use. Easy to set up and use. Will buy again. I do recommen to buy

I liked it; it's very fast, has good image resolution, and great battery performance.

Great product, hubby loves the touch screen and backlit keyboard. Swift delivery as usual.

The laptop works great.. A little hard to adjust to Windows 11

This is indeed a good product. I had to return this back to get another good product

This is an excellent and very good configuration at this price range. I have been using it for a month or so and I don't have any issues.

Very satisfied with this laptop. It was refurbished and works great.

Good buy for the price, just wish battery life was a little better. Lasts me probably a good solid 4.5 hours. it has some good features, memory, speed and reliability.

Great computer for the work I do. Has enough speed to keep up with inventory work.

worked just fine out of the unopened box. the sales person was very helpful and did not pressure me to buy anything other than what I entered store for. he did point out that this machine was on sale and sale date was ending the next day.

Heavy duty and fast computer. Easy setup and a few weeks in. My last computer was a Dell. I had no trouble with the function, but 5 keys stopped working and it was plastic.

The laptop is excellent and the product woeks like I expected

Your staff Tech recommended this laptop. I’m very pleased with the product.

We love the new Laptop, it is so fast also so great to use the Touchscreen feature! Thank you BestBuy!