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Customer Ratings & Reviews

$789.00

Customer reviews

Rating 4.7 out of 5 stars with 2125 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, fast processor speed, and excellent portability, often highlighting the responsive touchscreen. Many users are also impressed with its screen size, lightweight design, and overall aesthetic. However, a significant concern for customers is the short battery life, with some also noting issues with heat dissipation and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,125 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is nice and the picture is crystal clear while streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, nice size, battery life so far is good. I like HP laptops

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wish the battery was better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing! Did my college work on it, unfortunately the battery is very fast to die. I have to keep it plugged in at all times, overall good for at home work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my studies and job related works and its absolutely amazing.i loved it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good love it does what I need it to so far it is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Another HP workhorse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Keyboard a pleasure to use. Hope to get useage to compare with my last HP computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything but shipping went correctly...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my wife was looking for and at the lower price was exactly what we could afford. The only thing that would have made it perfect was the delivery. It said next day delivery and it didn't come on time...so instead of arriving when my wife wasn't home so I could surprise her, it arrived when I wasn't home...so she found out before Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop for the price! I only wish it had 1 Terabyte instead of the 512 which is small nowadays. But we can always use external hard drives so it's not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop I purchased is serving me well. Audric (Kennewick, WA store) was very helpful in helping me to decide on which one fits my needs the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! I love the performance and price I got it for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Love the calculator keyboard on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to modernize my computer use. All programs transferred well the new machine. Like the fast staet up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 7 of these systems they are great systems especially for the price during the back to school sales

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied wit this item. It is exactly what I wanted.!!! ha ha I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast and i really like the keyboard. Touchscreen is convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fair value product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I am going to buy another one to gift to my friend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really nice, does all the basic netflix, web searching i need.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP Laptop Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great! It's fast and has great battery life. It's the second of this laptop I purchased this year. Great laptop for value and performance!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I DO REGRET MY CHOICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret buying my laptop from Best Buy. It is value for money and very effective. I would 100% recommend it to a friend to buy it from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop shopping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a mid-range laptop and had an Acer in mind. The store I visited had no Acers in stock and recommended an HP or a Lenovo. Having had bad luck with the Lenovo in the past, i went with the HP. I have been pleased with it so far.

    I would recommend this to a friend