Customer Ratings & Reviews

Easy to use. Transfer of data from old computer. Staff was excellent in helping purchase and answering questions

Good laptop for the price. We bought 2 of the same laptops for our retirement years so far so good.

Reasonable prices & good performance suitable for school & work.

So Far Laptop Is Doing Very Well As Expected, Have Bought Similar Items With You In The Past, Still Satisfied

Excellent. Quick and practical. Have been using it for heavy usage for 2 workers and it has great capacity. Doesnt seem to be rugged so bear in mind buying additional wear protection.

Good, touch screen was very nice and I don’t need a mouse.

Excellent quality very good propertie storage and speed when working

Great for junior high school student. I highly recommend it.

This product has been exellent to the daily use to my daughter school.

Great computer! Nice upgrade that will suit my family

We got a great laptop ready for back 2 school and it has worked flawlesslly to day

Excellent customer service and the product itself suits my son’s needs just fine.

i love it I'm able to get i need done. thank you for an amazing product.

Nice computer. We use a wired mouse with it, so pointing and clicking is easier. Laptop is thin and lightweight.

So far so good. Seems to be working quickly. Will see what happens after a few months.

A solid computer for regular home computing. Lighter and faster than the 6 year-old model we replaced.

Good morning I love my new laptop it’s very friendly to use it’s. It’s has a very bright screen. This is a very sturdy laptop

Excellent laptop. Lots of storage. Light-weight.

Easy setup and use. The salesperson was very informative, and outlined the features of this model.

I’ve had this laptop now 4 months. This laptop replaced my old one which was still working well but was not able to upgrade to Windows 11. This laptop was cheaper than my old one and unfortunately it’s noticeable. My focus was on performance for a smooth experience though I only use basic websites, Microsoft works type documents, and the occasional zoom type meeting. The computer is slower than what I’m use to. It sometimes takes is 15-30 seconds to wake up from sleep mode. As of last week and even just now I turned it on after being off for a couple of days and was able to enter my login password and now the screen is black but I can see the mouse. Last time it took it about 10-15 minutes for the screen to show anything. So far it’s been 10-15 minutes. After the first time I ran the HP programs and double checked for any type of viruses etc and everything came back clean with no reported performance issues. This isn’t acceptable and I’m frustrated that It’s taking this long to start working on a new computer.