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Customer Ratings & Reviews

$789.00

Customer reviews

Rating 4.7 out of 5 stars with 2131 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, fast processor speed, and excellent portability, often highlighting the responsive touchscreen. Many users are also impressed with its screen size, lightweight design, and overall aesthetic. However, a significant concern for customers is the short battery life, with some also noting issues with heat dissipation and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,131 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need and wanted it do I like it. I would buy it again if I needed a second computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and awesome features. This laptop is a real steal for the price and standard features.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and Compact, All the necessities in one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I love that the number key is on the right side of the keyboard, it has a clear picture, and accurate touch screen. I wish the keyboard lit up when i typed but besides that, I'm super happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great value for the price. It works perfectly for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    SPOOKY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WAS EASY TO SET UP AFTER OPENING, WORKING JUST LIKE I NEED IT TO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need at a terrific price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, what can I say. All of the features and power that my daughter needs for her college courses are bundled in this package. Touchscreen is so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work and school purposes. The only reason I gave it 4 stars and not 5 is because the internal speakers are horrible and hard to hear, but I always use a headset with it it wasn’t really a priority for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 touch screen Intel i7, 512GB SSD, 16GB Mem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet running, great graphics, a huge step-up from my old i5 Windows XP desktop!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The laptop is good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Agent was very helpful in telling me about my options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP full HD touch screen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my 15 year old laptop. Good choice, touch screen works well for my senior eyes. Especially when I need to see a print with more more clarity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Pavilion performing as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has performed as advertised. Although the associate may have misspoken when telling us about some of the specs for the laptop. He mentioned that it had a backlit keyboard. but as of yet I have not found a way to make the keyboard light up. But that is not as big deal, as our last laptop did not have this feature. The HP laptop works fine and has performed as we had hoped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the HP that I purchased. Love the compute. Received it in a reasonable time frame, what else can I say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! Keyboard isn’t backlit but it gets the jobs done. It’s lightweight and travels easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen and lighted keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop with lots of ram, storage and most of all speed. Touch screen with lighted keyboard is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP at it's finest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs all the applications have, all my games runs smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Hp Touch Screen Laptop and I appreciated the service technicians who transferred all my data over to the new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer - but was advertised wrong.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop - but it was advertised with a backlight keyboard which it does not have. I really wanted this feature since I work in low light situations a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Price was in line with competitors and even a bit lower because of the sale. I already had a HP laptop for work so wanted another one for personal. I do a lot of 3d printing so needed something that could handle the storage of files. This is a great laptop. I'm very please with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new HP laptop. It helps me to do my PowerPoint presentations and so much more. Lots of space especially for the workloads that I have to do. I will let my family know about this product.

    I would recommend this to a friend