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Customer Ratings & Reviews

$789.00

Customer reviews

Rating 4.7 out of 5 stars with 2131 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, fast processor speed, and excellent portability, often highlighting the responsive touchscreen. Many users are also impressed with its screen size, lightweight design, and overall aesthetic. However, a significant concern for customers is the short battery life, with some also noting issues with heat dissipation and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,131 reviews
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard does not have a backlit keyboard like the specs indicated. Good for my use as a homeschooling Mom.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Office Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my other computer which was a Dell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DP Laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very similar to my prior laptop. 1 start up issue. Restart seems to have corrected it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Meets my Needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs. Light weight and easy to transport . So far I am satisfied with the performance of my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good vslue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price - good setup for basic music and photos .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brighton store was extremely helpful. Love my new jp

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP-15.6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I asked for in a laptop. touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with HP laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been ordering these for our employees for some time now and have never had an issue. Best bang for your buck. We used to use Microsoft Surface laptops but for around half the price you can't beat HP in my opinion. Plus they have multiple USB ports which much more convenient than having to rely on USB hubs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 15.6" Touch Screen Laptop - Intel Core i7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is replacing a Dell Inspiron and will be used for personal use at home. Typing on the keyboard now, it could have been built sturdier and adding a backlit keyboard would have been a great addition. The screen could have been built more sturdy as well, but all in all, this is a great computer for the price, currently $529 online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful Representative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my sales representative! She was knowledgeable! Very helpful in getting me my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop. this ocmputer meets my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP-15.6 Laptop review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP-15.6 Laptop is an excellent value at a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great It’s fast memory is super And Best Buy was great

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    computer geek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great processor and it's nice to have a touch screen. Good Ram and memory. Perfect for my extent of use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    My laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what we need It has enough memory and the processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever. Do the job, very fast, lots of memory

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss leading specifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer, but not happy with Best Buy. The specs for this computer that it had a lighted keyboard, but when I set it up I realized that the keyboard didn't light up. I was but I had already set it up so I decided to keep it!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Darlene’s HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP laptop on day one of setting it up, super easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    user-friendly and value- for- money is what I appreciate in this product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my business. Purchased extra to have on hand.

    I would recommend this to a friend