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Customer Ratings & Reviews

$789.00

Customer reviews

Rating 4.7 out of 5 stars with 2131 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, fast processor speed, and excellent portability, often highlighting the responsive touchscreen. Many users are also impressed with its screen size, lightweight design, and overall aesthetic. However, a significant concern for customers is the short battery life, with some also noting issues with heat dissipation and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,131 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good labtop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Quick andva pretty good deal. Would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Heating issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not good ,it’s over heated can’t use ,I want return the item but Bestbuy return policy nit allowed to return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for a family member, they are very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replace laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem had same laptop model before. time to update. the store squad is very helpful answering all my question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Great but Missing Backlit Feature

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good, but the only issue is that it doesn’t have backlighting as mentioned in the specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new hp laptop is doing great! I am enjoying using it and getting everything set up. Look forward to it's dependable service! The one thing I'm working on is better sound and ability to increase the volume better, maybe adding speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Love the touch screen feature it make corrections so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the laptop. The speed is perfect for my work at home job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP TOUCH SCREEN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiency and touch features are great. You will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great home laptop computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast operating system, uses Window 11 operating system. Easy to setup and operate, and a pleasure to use. In fact, I liked it so much, I bought a second computer for my wife to use. She likes it very much too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good device. Battery life is not what I hoped for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was made to replace a previous HP computer. It is an excellent replacement, but there are some differences with the keyboard with which I am adaptaing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my daughter who's going to college in August

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a little over a month now and I am disappointed in the claimed up to 7 hour battery life. I am getting maybe 2 hours out of mine from using basic emails, spreadsheets and streaming Sirius. I'd be happy with 4.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HD Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to. It is lighter weight than my old 17" so that is nice. I do miss the size of the larger screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a very good value gor the price. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet pea laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes the laptop that she received for Christ-mas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this laptop for my daughter at college and it seems to be working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The Geek Squad answered all my questions and it was a quick adn efficient process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommand this brand of laptops ! I was using the HP since I start using the computers !

    I would recommend this to a friend