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Customer Ratings & Reviews

$789.00

Customer reviews

Rating 4.7 out of 5 stars with 2131 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, fast processor speed, and excellent portability, often highlighting the responsive touchscreen. Many users are also impressed with its screen size, lightweight design, and overall aesthetic. However, a significant concern for customers is the short battery life, with some also noting issues with heat dissipation and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,131 reviews
  • Rated 5 out of 5 stars

    Amazing laptop for the price point.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs smoothly. It is a great laptop at the price point. You can multitask and enjoy content, gaming, and do office work at the same time. A great value and fast RAM.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    faulty power on

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently, it does not turn on, which is very frustrating. While the laptop has some nice features and came at a good price point, my major concern is that, less than a year after purchasing it, I am already experiencing problems with its basic functions. A laptop should remain reliable for daily use, and this level of malfunction is disappointing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the salesman was very knowledgeable and helpful. there was a reasonable sale on the computer and it seems to work ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for normal usage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for work. Have the same one I bought about 3 years ago and have zero issues. The only issue with this one is the case is flimsy and if you are using it to work of vehicles like i do, you cant click the pad if you have any kind of weight on it. My old one dont have that issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Audio mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers on the laptop are on the bottom of the laptop and the fidelity and level of the volume is mediocre, but I like the performance of the laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Missing CD Reader

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is that it does not have a cd reader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, great, great, great, Great, great, great, great,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ao far my kids love it. Got it for ine of my children for Christmas. They love it. No issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok product for the price, has less features than last laptop but didnt use them so trying without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It’s very lightweight and great for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop meets my needs andWonderful Customer Serive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the customer service I received during my purchase of this HP-15.6 Full HD Laptop. as for the Laptop itself, It meets my needs right now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works alright. Not the fastest, but I can get things done with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for affordable price. Great for office work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Aaa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good……………………………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer have had no issues. Only thing I wish I had checked before hand was keyboard back lighting. It does not have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HPLapTop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When shopping for a computer for my daughter for college, this HP stood out meeting the requirements for her college with great memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy to set up and transfer data to .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good crew.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent staff. Play broke you can't fix it. Staff was very helpful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop runs great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assistance was prompt and informative. The Geek Squad was very helpful and timely. I've used Geek Squad for years and will only buy my electronics from Best Buy. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good product to use. The descriptions show that it has a backlit keyboard but it does not.

    I would recommend this to a friend