4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$789.00

Customer reviews

Rating 4.7 out of 5 stars with 2131 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, fast processor speed, and excellent portability, often highlighting the responsive touchscreen. Many users are also impressed with its screen size, lightweight design, and overall aesthetic. However, a significant concern for customers is the short battery life, with some also noting issues with heat dissipation and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,131 reviews
  • Rated 5 out of 5 stars

    HP laptop for remote work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick loading times, perfectly suits my needs for working at home and on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took no time at all to set up. The laptop is a good size and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just wish keys were not rubber. Great Deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new laptop! It has more functionality than my previous one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP best brand

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    64GB high-bandwidth DDR4 RAM to smoothly run multiple applications and browser tabs all at once; 2TB PCIe NVMe M.2 Solid State Drive allows to fast bootup and data transfer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ibrahim K

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is awesome from trusted Best Buy. It is fast processing and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP laptop. My previous pne was an HP. I have gotten good service and long use with my HPs. I am quite satisfied !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy to use interface. Would choose this product, again, if given the chance and would purchase from Best Buy. Great and helpful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for college

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Perfect for my son in college. All the right apps needed for email and writing assignments. Right price and durable for a male student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp computer laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very responsive and easy to use comes on fast and boots up fast and i had good service from best buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent place to buy what you are looking for

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, everyone was friendly and professional. They helped me find what I was looking for. Recommended. Everything is of quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renee’s computer experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help with buying and then transferring all of my data from my old computer to my new one! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, excellent price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 15.6" laptop was an excellent buy at a great price. Have always trusted both HP and Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad keyboard.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is nearly unreadable after only a month. Contacted HP with narrative and picture and they refused to honor the warranty. Otherwise, I like the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using the HP laptop. I like the option that you can type or touchscreen. So far so good in the first month of using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    senior purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok price. I wish they spent more time helping you learn the new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good design

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy for the amount you spend on this. Very sleek and fantastic laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price/product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, really happy with the product, excellent condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate it for that service. I got from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my teen to play online games.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teen to play online games. I have not heard any complains from him. He loves it and it looks very crisp.

    I would recommend this to a friend