Customer Ratings & Reviews

Works well gets very hot and loud. Otherwise the computer is good.

WAS EASY TO SET UP AFTER OPENING, WORKING JUST LIKE I NEED IT TO

Laptop is advertised with keyboard light, main reason why I purchased, but it doesn't have that fixture. No backlit keyboard

Great value and perfect condition for open box product

I bought this laptop to replace an older hp laptop. I needed it to download and send some pdfs. I haven’t used it that much. Sometimes it won’t allow me to go to some websites. I wish it had a lighted keyboard. Honestly, I have not used the laptop for only a few times since purchasing.

Worth the price . The specifictions of this laptop is wonderfull.

I purchased this last week and now HP wants me to pay to update the drivers???

Great review, graphics and the laptop has a lot a camera.

they know there stuff to help me purchase my computer

different keyboard than I'm used to.... only have had it for a few weeks, so tough to give a fair grade

I bought the HP 15-fd0xxx 2 months ago. The unit works well. The problem the letters and numbers on the keys are already wearing off after 2 months. For this reason, I would not recommend this unit.

It's an average or better laptop by hp. The price was not bad.

less than one year of purchase and it keeps on discharging. had it fixed by geek squad for 4 weeks but ended up with the same issue.

Tech are excellent but I'm so LOST! I need a course in how to use this item - DESPERATELY!

Very little instruction or communication was provided to me the customer. The person who lnstalled the software on this laptop spent more time servicing customers waiting in line for service than me. The $199.00 spent for this GEEK SQUAD was a waste of $ ...I feel cheated . SHAME on Best Buy what a sham... I am looking into hiring a true professional to correct problems caused by the installer & GEEK SQUAD people who have rudely HUNG-UP on me or completely ignored specific problems... NOT TO MENTION **WHY** was this WEBROOT antivirus put on when MICROSOFT 365 already contains the ANTIVIRUS software DEFENDER ...**** WHY **** ??? Is this how HONEST & TRUSTWORTHY Best Buy is??? This whole experience has been a "NIGHTMARE" with a capitol "N" !! Thanks for NOTHING Best Buy - there is nothing best about you !!!!!

so far the laptop is working well. The number keyboard is an adjustment to get use to.

Amazing product!! This is by far one of the best brands

team was frendly and help us to make a choice for the item.

It is an easy to use laptop, but at it's price point it isn't overly sturdy.

I was surprised that no monitor accompanied the HP Envy, but more surprised and dismayed to discover no internal speaker system was built into this product. I must have spent 2 or more hours via a chat conversation to find out the simple answer that I needed to buy external speakers to gain audio!