Customer Ratings & Reviews

Great computer. Works well. Fast. Love it. Thank you.

Love this HP laptop. Runs great and is fast running. No problems at all.

Works great for my classwork! Easy to use, fast charging, and battery life is great! Would recommend it to anyone who needs a computer for daily work or school tasks on a budget.

I was DEVASTATED to lose my last computer!!! However, I NOW realize it was a blessing!!! My new HP is better than ANY computer I have EVER had!!! At 75 years old I feel I am FINALLY in the 21st century with technology!!! I cannot praise MY BEST BUY GUY enough either!

My laptop does everything I need as advertised. It is very fast and I really like the display.

Computer is as expected; nice, fast, good display, works well. Worth the money.

Quick setup and user friendly. lots of memory blazingly fast to boot up and run applications. Love it

This is a very solid laptop that does everything I need and without the delays my old one had when multiple windows are open in several software programs at once. The power supply is the old school power supply only and not a combination of power and data like the newest laptops. This means I can easily connect a monitor through the HDMI port, but can't really use a docking station system. The downsides of that are 1 external monitor, but not 2 and with only 1 powercord, I would always have to disconnect and reconnect the power cord under the desk each time. I happen to have the same powercord from an older HP laptop so I can keep one connected at my home desk, and use the other when working elsewhere so I get some of the same convenience of a docking station. I use the laptop and 1 remote screen rather than 2 external monitors, and I don't have as many USB ports but was a small tradeoff to save almost half the cost of a premium laptop plus docking station and still have the speed and capabilities I need for the science software I use.

We have bought three of these computers for our business and personal and we love them. They are the perfect size for in-store and to travel with. Very fast and reliable!

I am happy with the laptop it matches with what I actually nees:portability,speed,reliable battery life and enough storage

Nice display, screen size, memory, ram. Has all the requirements I was looking for in a touch screen laptop and price was very reasonable

This laptop delivers strong performance for everyday tasks and light creative work. The display is clear, the keyboard feels comfortable, and the battery life lasts through a full workday. It runs smoothly with multiple apps open. Overall, it’s a reliable, well-built device that offers excellent value for the price today

Nice laptop, quick, nice features, lightweight....

This laptop is very fast, smooth, and easy to use. The Intel Core i7 processor and memory make it great for multitasking, and the 512GB SSD keeps everything running quickly. The touch screen is responsive, and the natural silver design looks clean and modern. It’s a great laptop for everyday work, school, and streaming.

Nice laptop. Enjoy taking it everywhere. Works smoothly.

Very nice light weight and runs smoothly would recommend

fast laptop but 2 issues. When i placed the order the specs said backlit, but its not and have since changed that on the decription. But mainly im shocked at how little sound you get from this laptop and how quickly the battery dies. i keep it plugged in so not a big issue, but i regret not returning this for all these reasons. My 4th hp and this one disappoints

Like the computer, but thought it came with light up keyboard- did not. still fast and works well

This has been a good purchase. Holds battery charge well and is fast (no delays). The touchscreen is a great feature.

This model replaces the HP Pavilion workhorse that served me well for over ten years. So, it is familiar and still updated. The Best Buy staff member steered me away from similar but more expensive laptops to this one. He was honest, knowledgeable, and a good listener. I'm a very satisfied customer.