Customer Ratings & Reviews

I've had HP laptops before. This one is a great laptop and isn't too heavy. It's got good battery life and is easy to use.

Awesome item for my home and work needs. Well performance of computer till this moment. Great screen.

Finally decided to get rid of my desk top and was looking for some thing faster and bigger screen. So far it is working good for me.

Got this computer for work and she is great. Everything works smoothly and apps open quickly. Only con I would say is battery life is not as long as I expected. (4/5 hours when connected to all my work programs) but I may just need to adjust settings. Overall she's a great laptop!

This computer replaces an HP computer I bought at Best Buy when I retired in December 2014. This new one starts up in less than 10 seconds and is so much faster than my old one. So far it’s worked flawlessly. Battery recharge is very fast (about an hour). This has been an excellent purchase.

Works as it should. Easy set up. No issues so far. Fast enough and works well. Lightweight and nice design. Would recommend to others. Charges up quickly and handles all the personal and business applications as needed.

My computer was 10 years old and could not be updated to Windows 11. So that being said, the performance and apps to this new laptop are just amazing. I have nothing to compare it to but I have had a HP laptop and printer before and never had problems with them. I am totally pleased with this purchase.

Lightweight, easy to handle and fast. Software booted up with no problems and the interface was easy to walk through, step-by-step!

So, for years my husband has been buying refurbished PCs for me and they don't last long...I have a pile of them just sitting here. After the last one bit the dust he ordered another generic brand I've never heard of. I had enough and started doing my own research to find my new best friend. I found this one at Best Buy and bought it on the line and pick up was quick and easy. I must say, I love this PC! It's perfect and I have high hopes that it will last longer than all the others combined. Thank you Best Buy!

easy to use...fast. Well worth the cost if you need a reliable laptop

Excellent performance and slim and weightless easy to carry finally simply superb

Set up was easy and everything has been flawless integrating email, files, and pictures. Speed is great as well as speakers and camera. I was very happy to find an i7 at this price.

We bought this to do our taxes, but it’s come in handy for a lot more. It’s a great purchase and it works fabulous.

Nice computer! Has a touch screen. I got for my daughter for Christmas it downloads quickly. Display is very good also. She really likes it. I can't say enough good things about it.

Very good unit. Very good looking, very fast, very powerful.

Really like the HP laptop. Like size, weight, and ease if use

It is very fast and intuitive. the battery life is not the best but it is just fine for me. It runs games well even though it is not a gaming pc. It checks all boxes.

It's definitely budget level. None of it is terrible, but if you are used to a good gaming system or a good system at work, this will feel off in so many ways. Having said that the screen is the best part about it. It's still decently bright, good color and not terrible. I am not a fan of the pin style chargers included with the HPs. I only get about 2 hours of usage on a full charge with this on "battery saver" settings. But again, bargain prices here. You have to weigh out the pros and cons for your needs.

I bought this laptop for my nephews so they'd a proper computer for doing 3d printing, and more. The memory and hard-drive leave plenty of room for upgrades once it becomes necessary. The Intel Core i7 was the real selling point being it's about the only thing that can't be upgraded later.

I love my new laptop. Easy to use and I really like the touch screen. The display is just the right size.