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Customer Ratings & Reviews

Your price for this item is $648.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1692 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,692 reviews
  • Rated 5 out of 5 stars

    Best laptop I've owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough a HP laptop. It is very user friendly. The keyboard is great. the keys are not slippery. I would recommend this model to any one. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything but shipping went correctly...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my wife was looking for and at the lower price was exactly what we could afford. The only thing that would have made it perfect was the delivery. It said next day delivery and it didn't come on time...so instead of arriving when my wife wasn't home so I could surprise her, it arrived when I wasn't home...so she found out before Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A change I can handle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightweight and easy to use. Now I am up to date with Windows 11!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around laptop with some extra features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with excellent features. Checks all the boxes to meet most college's recommendations for operating system, storage etc. Got it on sale at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, Great purchase, Great price! Sales people were very knowledgeable and patient. But once we made up our mind they quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working extremely well, very fast beings used by college student majoring in Human Biology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. My last laptop was almost a decade old. Great upgrade. Very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product enjoying it very much as the first computer I ever bought at75 years old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great value for the money. Looks good and performs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love everything about this laptop! I had a Macbook before and I am more than pleased with this HP - fast speed and good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this laptop for a few weeks and so far I'm very happy with it. It's the first time I've purchased an HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on an HP Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the price and is working well for our staff. It seems solid, unlike some that we’ve purchased in the past that were rather flimsy, the keys have a nice touch, plenty of ports, and overall we’re happy. It’s also readily available which is refreshing as we’ve purchased 2 more following our initial order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I easily transferred the data from my old computer to the new one. I use a mouse most of the time, but the touch screen is very handy when I want to rest my mousing hand. I am new to Win11, but it is faster and easier to use than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Riley N. really took the time to make sure I knew what my options were and to find the right product for my needs. I'm very grateful for the time he took to ask me the right questions and the education so I felt comfortable this was the right choice. Big Thanks! Really excited about my HP! It has all the features I need and is so much faster than my older laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, quick and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I had to replace a Windows 10 and this was an easy transition. Very happy with the purchase. Glad it was on sale too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good usage! I would recommend this product for studying and a little gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael Ferro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Efficient meets my needs and requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school comptrr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! Our 8th grader will be able to do amazing things. I have bought HP and never had a problem. Be sure you match the computer to the user: ie gamer school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More for the given price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, charming , high speed laptop with desirable touch screen. Will definitively recommend this laptop to others. I am in IT professional and this laptop has been working out great for my personnel and professional usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL! Easy to use. Love the big key size, the large screen and touch screen features. Navigation is easy (my previous was Windows 8.1)! I do not like that the Word and Excel I purchased several years ago could not be transferred to this computer. Not fair to have to subscribe now.

    I would recommend this to a friend
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