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Customer Ratings & Reviews

Your price for this item is $674.00
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1436 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,436 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product, I recommend it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop from Best Buy, and I'm very pleased with my experience they help me choose a laptop for the type of work . The performance of this laptop is Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Holiday Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Laptops out there for this price. Bought this for 500, totally a steal. I see Battery is only par, but rest( Display, Speed) are really good. If you are a college student this a good deal with I7 processor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Charley44

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer. Use it daily for business and pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop! Excellent graphics and the Touch Screen is great for my favorite games. This is the same brand that I had used for the past eleven years, and the old one is still going strong as well, but is a Windows 10 operating system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New HP is a winner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm delighted with my purchase. It's a cast improvement over my last HP, which still works. But this is so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal of the day and oh what a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade from a 14 year old laptop that seemed like it took 15 minutes to boot up. Well this was exactly what I wanted minus the smallish hard-drive, but that was easily fixed with a 2TB swapout and I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. Sleek, fast, efficient processing. Use this for day 2 day personal use as well as non profit work doing various administrative tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My son just told me yesterday he loves the laptop and how much it is helping him navigate job interviews with Teams Calls and also his side hustle he and his best friend started.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, love it, the only drawback is the battery charge doesn’t last long. Otherwise if thing else is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new laptop. The service we received made for a very pleasant buying experience. The Geek Squad tech was able to transfer everything from our old laptop and explained everything to us in simple to understand terms. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great deal on an HP Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the price and is working well for our staff. It seems solid, unlike some that we’ve purchased in the past that were rather flimsy, the keys have a nice touch, plenty of ports, and overall we’re happy. It’s also readily available which is refreshing as we’ve purchased 2 more following our initial order.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grat Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I purchased was excelent. I Will Buy again at Bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about a month & it's been good so far. It's sleek & does what i need it to do. Loads quickly & slim in design. Easy to install browsers & apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these and they all work great. You can find them on sale all the time. The oldest one I have is 3 years old and it is still like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It was so easy to transfer my data from my old laptop and super easy to download all my pictures from my iphone to my laptop! HP products are well built and always reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Great price. At first i wasn't a fan of the touch screen because it didn't have the ability to use a a tablet. But, it does come in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computer meets my use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop is providing expected service. Having Best Buy support provides protection from any issues resulting from Windows issues.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. easy to use. My salesperson hit a home run !

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent Core i7 computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is working perfectly. Good size, great processor, great video. Very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful device, came in perfect condition runs superior to other laptops in its field as well. The new camera features allow a more realistic input to what the consumer wants to create. Finally the touchscreen makes it very convenient for any and all activity within device

    I would recommend this to a friend