Customer Ratings & Reviews

the personal computer works as I expected. It is very convenient.

First Time Purchase, brand new HP Laptop with good, discounted price with good configuration. So far doing good. Thanks BestBuy.

The computer is exactly what I was looking for. I was able to trade in my old computer which made this purchase very affordable. Geek Squad transferred data from the old computer.

good laptop. work well no issue yet.laptop is speed up.

Not sure if Bestbuy sells refurbished product as new or what? I have bought a laptop and it was having a overheating problem so exchange it within a day. New exchange laptop also having same battery overheating issue and have to return within 10 days. They are going to ship me laptop for the 3rd time. Let's hope they aren't sending me refurbished product for new laptop price. I can understand it happening once, but if the laptop has issues three times, it means it's not a good one. Good part about this laptop is high performance and I was able to buy at discount price.

I am starting to get used to the computer, however I am having an issue with the charging cord. I charge it up and it only last for approx 1-1.5 days and I am having to charge it again

Good service. Good product. Many products to choose from.

The laptop i purchased is very reliable and works perfectly. No issues so far and don't expect any of that.

Great purchase, received as described. My daughter loved it

Just what I needed to replace a 12 year old Windows 10 machine. I like it a lot.

Great product for our 13 year old. Light and convenient, it has exceeded o9ur expectations for school and games.

Best Buy staff was helpful from purchase to set up. They transferred all my date that I wanted transferred to new PC. Easy to use and well made. Keyboard is excellent.

This laptop works so much better than my previous Hp. I’m able to run multiple apps, spreadsheets and browse the internet without any delays. Love that it’s a touchscreen as well!

Works great very happy with the features and easy set up and use

It's amazing. Made study easy. I can do my work whenever or wherever I want .

Works as it should. Easy set up. No issues so far. Fast enough and works well. Lightweight and nice design. Would recommend to others. Charges up quickly and handles all the personal and business applications as needed.

Excellent product, quick, easy to use, slim, portable

Excelent, my best computer, you must have one of this

Great new business laptop. Even though we normally use a docking station, when just using the laptop as a stand alone, the screen is large enough to have multiple windows open at the same time.

good. It is really suitable for me.shipping is really quick.