Customer Ratings & Reviews

This is really a great buy. I purchased for work. I can create lesson plans, beautiful documents and other information. I can do searches without disconnect issues. This is really a great inexpensive option. I love it.

Exactly the product I wanted. This laptop is perfect for my personal use and the PC type I am used to. Also the locker pick up at best buy was seamless. I will definetly use this option again.

Wide screen allows me to see everything. Graphics are much better than on my phone

I love it.. it is very light weight.. fast process..

Working perfectly, the laptop is fast and my battery last long, I’m going to advice you to get this

I’m very disappointed with the performance of this laptop. I’ve had Hewlett-Packard laptops over many years and they have traditionally performed well and I thought I would get the same with this laptop. Unfortunately, performance is average and often below average at best. The laptop often locks up (screen is blank, no buttons work, etc.), as it is doing right now, and I have to force restart the device in order to use it. It also seems to overheat just sitting overnight with the screen locked. I am using it with a HP USB doc G5. The laptop is only slightly less than three months old and it’s already giving problems. Not good. When the laptop is actually working it’s not bad. The problem is that it locks up every couple of days where I have to do a hard restart just to get it working. Not really sure what’s going on but I’ll probably bring it in to have it checked out.

Great computer for doing school work, watching YouTube, and Microsoft applications. The processor makes the computer very responsive and it has plenty of memory for storing my photos and school assignments.

Excellent laptop, good RAM, good Rom and touch all

Good price on the laptop. I hooked up a wifi mouse. Took a few times to get the internal mouse to stop moving the pointer and closing menu windows. Works great now.

It’s the best laptop for business and home I’m really happy

Very efficient, good product. I recommend it 100%. I buy all my important equipment at Best Buy to guarantee quality and durability!

Beau design écran tactile batterie autonome connections fluide

Very happy with the purchase! I got a good deal on a trade-in and the PC itself was on sale. I've always like HP laptops and this one is no exception.

Love my computer! I needed one for college and this computer is absolutely amazing!

I really like this computer but do have 1 gripe with BB specs they listed. This computer DOES NOT have a backlit keyboard which is one of the features I was looking for. Purchasing was very easy. Less than 15 minutes out the door. With the backups I had with MS, pulling previous computer info over was very easy. There are quite a few updates on initial startup, but that was expected. So far very much like and would recommend

A good product in terms of price and quality. It's fast, has a long-lasting battery, and charges quickly.

This is an excellent laptop; it is of great use to me day in and day out in my work. I highly recommend it—it is small, very practical, and very easy to carry everywhere.

Pretty great overall. I thought it would have a fingerprint sensor but not with this model. I like the camera curtain. I like that it’s touch screen and has good enough space for work files and such.

Wonderful features, brilliant design and convenient price

Great laptop, it is fast, great battery life, clear display. Loving my new laptop!