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Customer Ratings & Reviews

Your price for this item is $674.00
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1484 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,484 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer, it is fast and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, Meets all of my needs and requirements,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck. It's got everything you need for just basic work. Very lightweight and easy to work with. Very pleased with this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well, though just a bit slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my partner after their laptop stopped working, and it's been working great for them! It can be a bit slow, but was quick and easy to setup and looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a true upgrade in speed, memory and storage as well as windows 11 vs my previous laptop's windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and fast...easy set up ..cannot believe how much computer I got for such a low price....highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, screen clarity, great price, ideal size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get all the features that you get with a more expensive laptop at a very affordable price. The laptop boots fast and runs fast. Great deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Easy for Old and New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computor is very fast, easy to operate; and navagate. Considering I am both a senior and a beginner, that is saying alot. Bravo!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the operation of this new laptop. The old one was slow and could not be upgraded to Windows 11.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I thought I'd need Geek Squad to come and hook up my printer, but i was able to do it myself. , it wasceasy as 1, 2, 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Hp Touch Screen Laptop and I appreciated the service technicians who transferred all my data over to the new purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Nice choice for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice choice for my first laptop. Although I still use a keyboard and mouse, this will be good if I ever need to take it anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop bought from best buy is exactly what the 'doctor' recommended. HP touchscreen laptop and i am enjoying it real good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy purchase online, to pickup at the store great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to.replace my out dated one!! Acuurant description of the product! Nice display quality and easy to set up. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs good picture settings good keyboard is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loyal to HP for decades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my sixth or seventh HP laptop - (two-three desktops) - and I keep coming back because HP is solid - lower end models (remember the Pavillion?) to high end. As an editor, I don't need the heft of gaming computers, so HP serves my primary need well. Have tried Mac Dell, Lenovo - return to HP - trackpad just a bit stickier than I would like - don't have the problem on my Envy 360 which i would give five stars - and the trackpad is the only reason gave the overall rating of four stars - which I would rank as very good and not just good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop under $800

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this laptop very much considering what I need and use it for. If you’re looking for something that is within your budget, touchscreen and equipped with a very good processor than this is it. Not one of the gaming laptops or something like that - just a good everyday laptop for the ones who just need to email, search the internet or watch shows on streaming platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school and gaming. I love how it’s touch screen so no mouse necessary.

    I would recommend this to a friend