Customer Ratings & Reviews

Like the unit especially the keyvboard the sales rep was extremely helpful

This is the 3rd laptop we have bought to use in our small business. Works as expected,

Excellent!!! It is worth it and it is what I expected!

Easy operation, fast response , good touch screen,fair price

I love my laptop, the speed, and the storage. The customer service rep, Angel was very knowledgeable about this item and I will be back in near future

After my old laptop gave out after 6 years, this one has been a fantastic upgrade. Fast, reliable, and handles all my daily tasks with ease. Very happy with the performance so far!

Had a great associate who helped me with this purchase. Used primarily for my sons 3d printer and some other software. this is fast and reliable for a great value

Great laptop. I had to replace a Windows 10 and this was an easy transition. Very happy with the purchase. Glad it was on sale too.

Our salesperson was very knowledgeable and helpful with the products, his name was Tommy. He was the reason we returned to best buys and that location to make our purchase. We appreciated the time and patience he provided! We were happy with our purchase but not happy with the setup of the computer, we had to go to another store to have that done. I think Best buys needs to relook at that process, if techs aren’t available to complete the setup for a customer then the sale shouldn’t occur or they should be willing to hold the item and not require the customer to do the work of returning to a store for the completion of setup! Now were having softwsre issues, so not sure if everything was done correctly? And you cant call the store direct, that’s ridiculous! 4 stars due to salesperson but best buys needs to improve on service after purchases!

Great laptop easy to use and easy first time set up to get started

Needed a laptop to do some Extra work for my non profit I founded. It’s pretty good for the price and easy to use.

Laptop is great! The touchscreen is amazing when scrolling through feed. Great purchase, and the customer service we got at the store was amazing.

I purchased this laptop from Best Buy, and I'm very pleased with my experience they help me choose a laptop for the type of work . The performance of this laptop is Great

Best portable computer with all tools For students

I've only had this laptop for a few weeks and so far I'm very happy with it. It's the first time I've purchased an HP.

Overall good performance and a better battery life

Meets all my needs and is easy to navigate. It's so much faster than my old laptop.

Just what I needed. Works great. Very pleased with this product

Great computer for the price! Would recommend to anyone.

I purchased this laptop for my son who is in high school. It has excellent speed and the touch screen makes it for easy for him to use.