Customer Ratings & Reviews

I love my new laptop. I still have not learn all of the things it can do but I am eager.

Great laptop. I have ordered this multiple times for our employees.

It is a replacement of another HP laptop that accidentally drank some Gatorade. I really like the functionality and the keyboard.

Love my new laptop!! It's quick and easy to operate!!! Thank You Best Buy!!

Great computer! Nice upgrade that will suit my family

I gave it five stars. Stars are a wonderful way to write items I highly approve of this method five stars all the way

We got a great laptop ready for back 2 school and it has worked flawlesslly to day

It’s the best laptop I’ve had so far. It’s easy to set up and use. My Husband and I have no complaints.

I really like the laptop, it has everything I was looking in a laptop, only thing the battery life is not very long.

Good, touch screen was very nice and I don’t need a mouse.

All the services were great. Speed is great, desk top is display is clear.

I’ve had this laptop now 4 months. This laptop replaced my old one which was still working well but was not able to upgrade to Windows 11. This laptop was cheaper than my old one and unfortunately it’s noticeable. My focus was on performance for a smooth experience though I only use basic websites, Microsoft works type documents, and the occasional zoom type meeting. The computer is slower than what I’m use to. It sometimes takes is 15-30 seconds to wake up from sleep mode. As of last week and even just now I turned it on after being off for a couple of days and was able to enter my login password and now the screen is black but I can see the mouse. Last time it took it about 10-15 minutes for the screen to show anything. So far it’s been 10-15 minutes. After the first time I ran the HP programs and double checked for any type of viruses etc and everything came back clean with no reported performance issues. This isn’t acceptable and I’m frustrated that It’s taking this long to start working on a new computer.

Reasonable prices & good performance suitable for school & work.

Works great out of the box. Easy setup instructions.

Great for junior high school student. I highly recommend it.

Always have purchased HP computers/laptops because they are reasonably priced & reliable. Important for a teacher & retired person with no patience left. Thanks for a great product.

This computer does everything I need it to do. Set up was straightforward and easy.

I love it. The sales rep was very nice and so was the geek squad. Everything worked out great.

Excellent laptop. Lots of storage. Light-weight.

So far so good. Seems to be working quickly. Will see what happens after a few months.