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Customer reviews

Rating 4.7 out of 5 stars with 2069 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,069 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP Laptop with touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband needed a new laptop and we got a good deal on this one. Friendly and knowledgeable staff at the League City store!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College Freshman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my daughter. She is really enjoying the speed and ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l have not fully impliemented my new laptop but so far, so good. startup is so much faster than my other computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mu daughter is having fun playing and doing homework

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase excellent product I will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer. Well made and very fast for work and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent and Sales team are doing great service. Really Appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is geeat product and economic Nice recomended asulubtly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is Great! This is exactly what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am please with this product, i love it and would recommended to all my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need at a terrific price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, what can I say. All of the features and power that my daughter needs for her college courses are bundled in this package. Touchscreen is so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP makes good stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this laptop. Previous laptop is a HP Pavillion that is 13 years old and still works like a new machine but it is not equipped to upgrade to Win 11. So when I finish getting everything moved over to this new machine, I will convert the old one to LINUX, and hope to get many more years of service out of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Hp Touch Screen Laptop and I appreciated the service technicians who transferred all my data over to the new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop has a lot of space for storage and it was a great reasonable price for the product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop 5***** has everything on that I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review HP - 15.6 HD Touch - Screen Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Computer, the only problem is that the Intel processor is not Inter Core i7, It is Intel Core 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kaden knew his products and was great service. Love my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laptop from Staples

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the experience- clear 17' screen, easy navigation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality For a Great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for work that doesn’t break the bank.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No pass key code for Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the store our service was great. However we purchased Microsoft office and Norton. I received the pass code for Microsoft but not for Norton. It was supposed to be in a confirmation email which I don’t think I received. I have looked everywhere. Inbox, spam and trash. I was not sent to me. I have had 2 different people get on my computer and go through my email to find the pass key code key. Neither person could find a pass code I talked to Best Buy’s customer service and they were going to send it again. I just received the same email I already have. There is no pass key code in that email. I don’t know why I didn’t get a card or have it show up on my receipt at the time of the sale!!

    No, I would not recommend this to a friend