Customer Ratings & Reviews

The laptop is exactly what we need It has enough memory and the processor

I'm really happy with my new computer. It does not take forever to warm up or close down. The size is perfect for me also.

Meets my needs. Light weight and easy to transport . So far I am satisfied with the performance of my computer.

Very happy. Solid buy at a good price. Fast, would buy again.

Love my HP laptop on day one of setting it up, super easy

All is good but the battery runs out easily making it hard to rely on

It looks good, but the only issue is that it doesn’t have backlighting as mentioned in the specifications.

Buyer Beware - This model 15-fd0127dx, does not have a backlit keyboard even though the specifications page on this website says it does. I bought two of these laptops on 8/17 for me and my wife and returned them 8/18 after spending hours setting one up only to find out through their chat and by googling that this model does not have a backlit keyboard, which we both needed. Their own Q/A page says it does not have a backlit keyboard so I'm very confused, is this false advertising or a mistake? The manager on duty when i returned them was nice and knowledgeable, and right away said nope they dont have a backlit keyboard, she offered alternatives but would not match any other comparable laptops price to this one with the same or better specs., I wanted what I initially paid for and what was advertised! I paid $549 each, she offered an alternative that had a little better specs but was priced at $899, I asked for that one at the $549 price and she refused, she said one day prior it was actually on sale for $629. I didnt want to pay any more than the $549 I initially paid but told her I would take two of those if she would match her sale price from the day before of the $629 and she said she could not do that, she suggested reach out to customer service and see what they could do. I will also add that she offered switching brands to Dell or Lenovo and helping me find one comparable, but would have to pay what ever price they were marked at, not willing to match the $549 price I paid. I am not willing to switch laptop brands I only want an HP brand laptop. I left very dissatisfied and disappointed. So if a backlit keyboard is important to you, do not buy this model.

Was easy to set up and works just like we need it to.

great processor and it's nice to have a touch screen. Good Ram and memory. Perfect for my extent of use.

I recommand this brand of laptops ! I was using the HP since I start using the computers !

Windows 11 with all the bells and whistles, whether wanted or not.

Excellent computer very good for your small business

Easy to use. The Geek Squad answered all my questions and it was a quick adn efficient process!

Great device, was extremely easy to setup. Microsoft is already installed so no need to purchase.

I like this laptop, so far it’s working great, I recommend it, simple to use, very helpful

Easy-to-use and easy to install. Excellent product.

Wonderful computer, does what I need for the price

Great product and i m satisfied with the purchase.

Excellent Laptop. Love it. Highly recommend. Natural Silver.