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Customer reviews

Rating 4.7 out of 5 stars with 2069 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,069 reviews
  • Rated 5 out of 5 stars

    Happy Laptop owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed. It was just what was described on line.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Backlit Keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't get again. Backlit keyboard is way too important to not include. My old pc even had this feature. Could not even find in fine print. Like HP's, Just not this one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer- I like having the number keypad on the right side of the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Card Member

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always has what I need. Great customer service from everyone that I have dealt with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I didn't think I would be comfortable with this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. All the features that I need plus a large memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop at a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    except for the full HD screen, this laptop checks all boxes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So,so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good option for medium-heavy work, but it's weak for high-megapixel photos. I had no problems up to 26 megapixels and using Photoshop and Camera Raw 21.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice and affordable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a nice replacement for one I had and more memory

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP 15.6"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a total waste of my hard earn money. The battery doesn't even last over an hour, it's very difficult connecting or staying on the WIFI.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Forever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hardware. Won't use anything but HP. Kid you not.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misrepresented item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first looked at the specs on this laptop I thought this was the one for me. But the specs said on the website that this keyboard is backlit, but it is not. I confirmed with HP that this model doesn't have a backlit keyboard. Disappointed because this is one of the reasons I purchased this laptop. BestBuy should be sure that the correct information for the model is correct. I would give it 5 stars, but because it's not what was purchased online and no one wanted to assume responsibility for the misinformation, I'm giving it 2 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the price, easy install.. Raymond was helpful throughout the process..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, works well and camera is great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best Deal, Compare to No Other.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product with Great customer service skills. 10/10 for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop with easy setup. Too many support pop-ups. I would give it 5 stars but the speakers are pretty bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Computer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was what I expected. Good quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for this price, specifications are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate And use Thanks to Geek Squad for their help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent article

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent article, it meets the needs of my children.

    I would recommend this to a friend