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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2135 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, fast processor speed, and excellent portability, often highlighting the responsive touchscreen. Many users are also impressed with its screen size, lightweight design, and overall aesthetic. However, a significant concern for customers is the short battery life, with some also noting issues with heat dissipation and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,135 reviews
  • Pros mentioned:
    Touchscreen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent productivity performer

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a gaming PC that I like, but it's a bit bulky for everyday office needs. I was looking for something that gives me a 15" class screen and an i7 processor with 16 GB of RAM and has a decent battery life. I stumbled upon the this HP with the right specs and so far it meets my productivity requirements. The processor is an i7-1355U. That's a 13th generation processor with 2 Performance Cores and 8 Efficiency cores. The 2 Performance Cores give double threads and the Efficiency Cores are single threaded, so you get 12 total threads of processing. The memory is 16 GB of DDR4-3200 RAM. This is where I was slightly disappointed. DDR4 isn't the newest or fastest. I was also looking this up and it doesn't seem like it's upgradeable. 16 GB is the max for this system. The storage is mediocre, 512 GB on an NVMe drive. Having done a quick speed test, it reads in the 3600 MB/sec range. I will likely replace this down the road to a more modern 2 TB version when prices come back down. Or I will have to carry a portable SSD. Battery life has impressed me. It's rated for just shy of 8 hours. So far in my testing, this is pretty accurate. My gaming PC would last me about 2 hours, it's rather bulky and the power supply is bulky as well. This HP is a breath of fresh air. I can easily carry it around and not have to concern myself with a battery for most of my day. I was also surprised at the charging brick. It's tiny compared to my gaming laptop's charger. This charger is rated for 45 watts while most of the other laptops I've dealt with have had minimum 60 watts. Ports on the HP laptop on the left side include a USB-A, HDMI, an audio jack and a USB-C. Disappointingly, while the USB-C is rated for superspeed, it isn't rated for power nor display out. For that you would need Thunderbolt and this laptop doesn't support it. I would like to get away from proprietary chargers and have a more generic USB-C charger like some of my other laptops, but this laptop doesn't support it. On the other side of this HP laptop is a USB-A and the barrel connector for power. The display is a 15.6" multi-touch display. It's a glossy screen with nice colors. Resolution is 1920x1080. It's sharp for FullHD. The brightness seems to be in the 300 nits range. It's powered by Intel Iris Xe onboard graphics. This is entry level graphics, which is fine for productivity, but you really can't expect AAA gaming with ultra settings. The trackpad is super smooth and is roughly 3"x5" so it's a decent size. They keyboard includes a numpad which I find important when doing productivity work. Although the keys are a little small. One thing I immediately found is that the texture of the keyboard keys are a little more coarse than I'm used to. It hasn't affected my typing ability, it's just something that felt a little off the first time I used it. The price is right where I expect an i7 PC to be at. For the price, this laptop might hint at cheaper materials, but under the hood, the specs are giving me confidence that I can throw my productivity apps at it with no problems, and even run a Virtual Machine.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    decent spec productivity laptop

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i7 with a respectable 16 gb of RAM, which is important given the Iris Xe integrated graphics. Xe is much better than previous integrated graphics, but all integrated graphics processors borrow memory (hence the "integrated") unlike a dedicated GPU, so your RAM is your big limiting step. Ports: USB-A, USB-C, HDMI, and power jack This is my one and major gripe about this HP laptop. For a laptop with these specs on paper, 15.6" screen, i7 CPU, 16GB RAM, and 512 GB SSD - this is a slam dunk for a solid productivity laptop, especially with the full size HDMI port. But then, they made the USB-C data transfer only, meaning you can't charge the laptop via the USB-C. In 2025, this makes no sense to me, as every device manufacturer has been consolidating their ports. Touchscreen matters to some, not to me at all. The OCD in me cringes every time I think about tapping on my screen, and I would personally be wiping off the screen repetitively. But for creative types, or even for simple touch features akin to phones (zoom in/out), touchscreen is a nice quality of life upgrade from using the touchpad. Battery life is mid, lasting me only about 5 hours using light video play and mostly Word and Excel use unplugged. I get the form factor is slim, limiting the battery capacity, but again, no dedicated GPU so it was a bit disappointing to me. Overall thoughts: very solid specs for a productivity use laptop, and pleasant surprise that the Iris Xe graphics can handle most of my Steam library. Not being able to use my USB-C cable to charge this laptop and limit the amount of extra stuff I need to carry in my bag was disappointing but not a dealbreaker for me. Worth it for the price

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good overall

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop offers a good overall experience but nothing that really stands out. The one thing about this laptop which is either good or bad depending on how you look at it, is what it’s made of. The body of it is made of plastic, specifically what HP says is ocean bound and post consumer plastic. I’m all for making things of recycled plastic and am definitely all for cleaning up the ocean, it’s just the plastic doesn’t feel all that durable . I guess I’m just so use to aluminum laptops, I just wish the plastic was a little more dense to add a more rigid feeling like aluminum. Spec wise the laptop will definitely make most people happy especially if you’re using this as a consumption device or as a work computer. The core i7 processor along with 16gb of ram handled all of my needs. WiFi 6 and Bluetooth 5.3 gives you a fast and reliable connection, that allows you to move around without having to worry about losing connection so easily to your router and devices. You get a front facing camera with a physical privacy filter which is nice. The biggest hardware drawback is that it has no backlit keyboard, this to me is a head scratcher at this price. With this HP you get a laptop that is more environmentally friendly with good specs but with some hardware compromises.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Great Performance

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6" Laptop has great performance, and can easily handle any basic multi-tasking, or work/school related tasks. I have no issue running multiple spreadsheets, browser tabs, and productivity apps at the same time. The laptop is light and quiet, and the screen is good for the price range. The sound quality is decent, and enjoying movies or videos on this laptop is a good experience. The build quality is overall ok, but lacking at the price point in my opinion. When typing on the keyboard there is a large amount of flex, and the keys have a very interesting tactile feel but are somehow still very slippery. When typing there is a large amount of flex on the casing which hampers the typing experience, and when using the touchpad it is much worse and actually makes using the touchpad a pretty bad user experience. The battery life is great, especially for such a light laptop. I was able to watch several movies on a single charge, so this would be very sufficient for a cross country flight. Overall this laptop performs very well, keyboard and touchpad are the downsides.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Computer review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was just what we needed. Loved to spacious keyboard with larger keys . It was priced just right - love hp and Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    SharonE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop. It was recommended by my nephew for school. It is very light weight which I like. Quise was very informative about the laptops features . He was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good lap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop! recommend 100% like that is a touch lap.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love my Hp laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my laptop that just broke down. I am a fan of HP laptops anytime. The set up was seamless, got it set up using my old laptop and all my docs were downloaded fast. The speed is amazing and I love the user friendly touchscreen. You can’t go wrong with HP laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    hp computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this computer. I have been using it for a couple of weeks and have not had a single problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit holds it dooooown. No complaints here. Great open box deal.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Lightweight, next level school, design, business

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop has an overall nice user value to its quality and appearance. This has a spacious sized SSD while having a nice amount of RAM to support the WinOS and multiple application use. Setup is a breeze from out of the box to getting up and running with initial setup of the machine and signing into your Microsoft account. Like any new machine, there are initial updates that must be done to bring the machine fully current from OS updates, HP, and MS Office as a preinstalled application set on the system. The system is very responsive and show no signs of lag under heavy use and connects easily to an external display as an add-on or primary. The laptop overall stays fairly cool and does warm up a bit under heavy use. This is expected with how light and thin the machine is. Overall, the machine would be a good investment for those looking for something to use every day for school, design, business use, and normal use. You can accomplish some light gaming on this system also, for those that like to game.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its the best computer i had in a long while. Its so fast and can keep up with everything and very well with multitasking which is a must. I was nervous about my game that i play but it handles that no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Laptop and Customer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It's perfect for everything I need to do on a computer. The salesperson, Jesse, was so awesome! He was very friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop and Epson ET 3290 Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very pleased with both our HP laptop and our Epson ET 3290 printer. It took a bit to get the wireless set up, but it's working great. Good clear color and print on the pages.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop purchase, but it has been making everything so easy to work on. The battery life however is a little short but enough to get by and get the work that I need done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great and at a great price point! I would recommend it to anyone looking for something reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    A great little laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby is a workhorse at a great price! The 10-key and touchscreen are excellent features!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my 13 year old Dell Laptop with this new HP Laptop. Love the speed and quality of the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great Open Box Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is wonderful and very easy to use. I love that its touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COMPUTER IS TO DIE FOR ESPECIALLY THE TOUCH SCREEN AND TEN KEY PAD

    No, I would not recommend this to a friend