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Customer reviews

Rating 4.7 out of 5 stars with 2118 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the product's overall performance, particularly its impressive processor speed, visuals, and portability. They also appreciate the responsive touchscreen, generous screen size, lightweight design, and good overall aesthetic. However, some customers express concerns regarding its battery life, which they find to be very low. Additionally, a few users noted issues with heat dissipation and limited connectivity options, especially concerning docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,118 reviews
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently completed a few purchases at your store and wanted to take a moment to recognize three employees who provided outstanding customer service. When I first came in to purchase a computer, I did not have the knowledge I needed to make the right decision. CJ was extremely helpful in explaining the different options available and clearly outlined why the computer I ultimately chose would best meet my needs. His patience and knowledge made the process much easier and gave me confidence that I was making the right purchase. When I arrived to pick up my computer from the Geek Squad's programming update I needed to purchase a HDMI cable for the computer and was assisted by Braeden. He immediately noticed that I had selected the wrong cable and took the time to explain the difference and help me get the correct one. Braden went above and beyond by walking me over to the Geek Squad table and proceeded to go through my new computer with me and added the new software CJ suggested I have installed.His willingness to help and his excellent service made a huge difference in making me feel comfortable with my purchase. While waiting for my appointment , I talked with Kenneth about a dishwasher I was considering purchasing.After we talked, I followed his suggestion and purchased a different dishwasher that would exceed my requirements. Both CJ, Braeden and Kennth were professional, knowledgeable, and extremely helpful. Their customer service is a great reflection on your store, and I wanted to make sure they received the recognition they deserve

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    More for the given price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, charming , high speed laptop with desirable touch screen. Will definitively recommend this laptop to others. I am in IT professional and this laptop has been working out great for my personnel and professional usage.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Laptop Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Performance for Work and School I’m really impressed with this HP laptop. The Intel Core i7 and 16GB of RAM make multitasking a breeze—I can have multiple tabs, Excel sheets, and video calls running without any lag. The 512GB SSD ensures super-fast boot-up and load times. The touchscreen is responsive and great for quick navigation. Definitely a solid choice for productivity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Powerful Performance in a Sleek 15.6'' Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6" laptop delivers smooth, fast performance thanks to its Intel i7 processor, 16GB RAM, and 512GB SSD. Multitasking feels effortless, and apps load almost instantly. A crisp Full HD display rounds it out as a solid choice for work, study, or everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for a month and I'm very satisfied. I'll highlight the speed as a strong point. There are some points that I expected more, but for the price and the way I use it, it meets my needs: Battery life leaves something to be desired. Another point is that, out of nowhere, the Bluetooth mouse or mouse stops working. The pointer follows the commands, but when I click to select it, it doesn't obey, making it necessary to restart the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Fantastic Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this laptop. It is fast, sleek, great screen and easy to maneuver through different applications

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my 10-yr old HP laptop computer with a new one - also by HP (of course). I've just had terrific luck with the HP brand, and the new one does not disappoint. It has been easy to set up and transfer all my old data and runs like a charm, along with being significantly lighter. I'm very pleased with this new model and expect many years of use from it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size, speed with the i7 and sleek design. Love Copilot, too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    HP Intel Core i7 Touchscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with its performance. The laptop is fast, smooth, and easily handles everyday tasks like browsing, streaming, coding, and running multiple applications at once. As a student, it absolutely gets the job done and more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A pleasure to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance but I think the battery life is a little bit short

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Satisfying Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and screen clarity! I love the touchscreen control as an alternative to a mouse, which is my usual way to navigate through the computer screen. I upgraded to this HP model from a previous model I bought 3 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP BOSS MACHINE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I really like the design and the price. Great display and over all functionalities. Color is solid. I really like the durability of the charger and it also has a number of additional ports which is always nice if you are using the laptop for business purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    HP for domestic use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP computer has a great price and, after testing it extensively, I can say that it was an excellent choice. It has great performance, the battery is acceptable, the screen is of good quality, and it is very comfortable to use daily. I compared it with other models and did some performance tests, and the results were very positive. In addition, the reviews from other users confirm my experience. In the end, I was very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 5 out of 5 stars

    Awesome laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is thin and lightweight with a fast processor and a great display.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Laptop review: satisfactory for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent everyday home-use laptop for the cost. Keyboard is the most annoying feature...not a pleasant click or feel to it, too "cheap, plasticcy feel and sound." But able to use different keyboard and occasionally a blue tooth mouse for a better touch and feel. Screen is bright and clear, light weight and thin.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop! It’s the best laptop I’ve ever had. Super fast, the only issue is the battery doesn’t last long.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is very bright, keyboard is very large and spacious to type. Fast charging and battery takes long to run out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, light weight easy to use and got it at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Best laptop under $800

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this laptop very much considering what I need and use it for. If you’re looking for something that is within your budget, touchscreen and equipped with a very good processor than this is it. Not one of the gaming laptops or something like that - just a good everyday laptop for the ones who just need to email, search the internet or watch shows on streaming platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Full HD Touch Screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Computer is easy to use, and easy to set up. The touch screen is also good. One of the better laptops to use.

    I would recommend this to a friend