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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2118 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's overall performance, particularly its impressive processor speed, visuals, and portability. They also appreciate the responsive touchscreen, generous screen size, lightweight design, and good overall aesthetic. However, some customers express concerns regarding its battery life, which they find to be very low. Additionally, a few users noted issues with heat dissipation and limited connectivity options, especially concerning docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,118 reviews
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great laptop for writing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It's fast and easy to use. I need something portable and capable of keeping all my writings organized and easy to find, edit and save. Yes, I am a writer!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bigger screen comfortable weight, faster processor,

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, and stylish! The i7 processor with 16GB RAM handles multitasking with ease, and the 512GB SSD keeps everything quick. The 15.6" Full HD touch screen is clear and responsive, and the silver design looks great. Perfect for work, school, or streaming. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP computer for remote work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to meet with a sales associate at the store and let them know all of my needs when it came to working from home on my computer. He pointed me to the best options for my price range. This product allows me to integrate my work into all of the built in software. its great for on the go or at home. Affordable, not too big and its copact. Great product. 10 out of a 10 !!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Replaced my mother's desktop and old laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From being lightweight, large display and ample storage to the fast Core i7 / 16GB RAM my mother is now breezing through web pages that once took her far longer than they should have! The only thing missing is a backlit keyboard - and although it may not matter for her key use times, it would have been a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great. It’s touch screen which ia nice.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great quality, slim, compact & reasonablprice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, very Slim & compavt, high speed, & reasonablprice

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great to use, affordable, and light weight. It does everything my desktop does and unlike my desktop it is portable. I actually bought this for my wife, and she loves it and does not desktops like I do. I am thinking that maybe I should get one for myself because it is portable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love my new laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, love it, easy to navigate and very sleek in style.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    better than average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, I don't use it for heavy-duty stuff, just school and entertainment. The only con is the battery life; I have to charge it every two or three hours, especially if I am watching a show. Also, the speakers are underneath the laptop, which I do not particularly enjoy. Otherwise, it functions quite fast and can handle multiple functions at once.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    HP Touch Screen Lap Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Large viewing screen. Easy set up. Love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    I give it 4 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this laptop. Its fast and has the capacity i need for the work i do on computers..The display is crisp and easy on the eyes. Very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Excellent performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent touch screen size of screen, keyboard and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 4 out of 5 stars

    Best laptop for multi-tasking and remote work need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To my surprise, this is a thin, sleek, and lightweight laptop. Core i7 processor helped me to handle multi-tasking without any lags. Sometimes fan noise is terrible while playing any games. Speaker has descent volume to fill the living room ambience. Keys are sturdy and good for long life usage. I definitely recommend this laptop as basic office usage and remote workers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Exactly what was needed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and navigate. Love the features. Large screen

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop - such an improvement over previous one. The one complaint - and it's my fault for not noticing in details is no backlit keyboard (and I will certainly survive without it). Otherwise great size, weight, battery life, speed, storage

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Everything I Wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had received a new HP from my daughter and grandson in February, but it was a basic model, very slow and lacking features I wanted or needed. Because of some visual impairment, I have a lot of trouble seeing where my cursor is when using a mouse, so I really needed a touchscreen, which this affordable model has. It's also got a good size (15.6") screen, which is great, and decent graphics. The other feature I really needed was a separate numeric keyboard, which makes my life much easier with this model. Although I primarily use my laptop for financial recording, browsing, shopping, and email, I do use it a lot, and this model has everything I wanted or needed. The only negative to me is that battery life seems pretty short. Perhaps best of all, I got this during the back to school sale and saved $250 off the normal price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    HP-15.6 touch screen laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't aware of the touch screen when I bought it, takes some getting use to for me. But not for my boy friend. works great, easy to use. Glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    HP LUV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP. The first HP I purchased lasted over ten years and was used all the time. They really do make a great product. Easy set-up, easy to use, and the staff at Best Buy Hamburg are always helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work with, fast and reliable. Perfect size and design

    I would recommend this to a friend