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Customer Ratings & Reviews

$709.99
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Customer reviews

Rating 4.7 out of 5 stars with 2118 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's overall performance, particularly its impressive processor speed, visuals, and portability. They also appreciate the responsive touchscreen, generous screen size, lightweight design, and good overall aesthetic. However, some customers express concerns regarding its battery life, which they find to be very low. Additionally, a few users noted issues with heat dissipation and limited connectivity options, especially concerning docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,118 reviews
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, very fast on/off modes and screen is large enough for older adult utilization

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my new computer. It has lots of capabilities. The operator (me) needs to tap in and use it to it's full potential.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    VERY FAST

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I USE IT AT HOME, AND IT IS A VERY FAST LAPTOP,I USE IT AT HOME, AND IT IS A VERY FAST LAPTOP. I USE IT AT HOME, AND IT IS A VERY FAST LAPTOP

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Fast, great display, a ton of memory, and easy to use Microsoft Copilot. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Software consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop got this from bestbuy works good woth light weight and good sepped

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am SOOOO happy with my new laptop! It has everything that I need, it was easy to set up and transfer stuff from the old laptop. The touch screen will make my work much easier and efficient. The optics are an unexpected upgrade from my old HP. It's just 100% in all categories! The good folks at Best Buy are incredibly professional, efficient and helpful. Overall a fabulous experience and I am incredibly pleased with the HP laptop

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop -battery life sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does we everything I need it to. Plenty of speed and storage. My biggest issue is the battery life. Lasts about 3 hours on a full charge

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and fantastic quality screen is amazing quality

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesperson was very knowledgeable and helpful with the products, his name was Tommy. He was the reason we returned to best buys and that location to make our purchase. We appreciated the time and patience he provided! We were happy with our purchase but not happy with the setup of the computer, we had to go to another store to have that done. I think Best buys needs to relook at that process, if techs aren’t available to complete the setup for a customer then the sale shouldn’t occur or they should be willing to hold the item and not require the customer to do the work of returning to a store for the completion of setup! Now were having softwsre issues, so not sure if everything was done correctly? And you cant call the store direct, that’s ridiculous! 4 stars due to salesperson but best buys needs to improve on service after purchases!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new HP touch-screen laptop. Certainly, a great improvement over my previous computer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP 15.6" 512GB 16GM Memory Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Seems great so far for our needs! The battery life is not as long as expected, tho.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is lighter and easy to carry. It is also very efficient speed in processing information.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and has good speed for quality level. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great Value for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display, screen size, memory, ram. Has all the requirements I was looking for in a touch screen laptop and price was very reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very Easy to use. It has a good design.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the laptop it matches with what I actually nees:portability,speed,reliable battery life and enough storage

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has mostly been easy to use. This has been my first HP computer and so far I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The H P

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast and does everything I want it to do! It is also very good looking

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Best laptop at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup and user friendly. lots of memory blazingly fast to boot up and run applications. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop does everything I need as advertised. It is very fast and I really like the display.

    I would recommend this to a friend