Customer Ratings & Reviews

I'm really happy with my new computer. It does not take forever to warm up or close down. The size is perfect for me also.

Happy with this purchase. Screen is a nice size, not too big, not too small. I only do word processing so I can't comment to graphics.

I was DEVASTATED to lose my last computer!!! However, I NOW realize it was a blessing!!! My new HP is better than ANY computer I have EVER had!!! At 75 years old I feel I am FINALLY in the 21st century with technology!!! I cannot praise MY BEST BUY GUY enough either!

My old school laptop went out during midterms. Bought this one to replace the old one, and I love it. It was easy to set up.And works well with my data analysis class.

Laptop is great. Purchase was very easy. Everything was accomplished on-line.

It is everything the salesman said it would be. I would recommend it for anyone but find it very easy for someone my age.

Exactly what we needed! Fast and efficient. Great for school work!

Have been using this since April but have noticed a minor issue of needing to reboot after starting it because it doesn’t always open right up to Google. Other than that, it does its job and I’m happy with it.

Great product. Very satisfied with purchase & the reps knowledge

Since I am not a gamer or use it for business it's perfect for the things I do such as emails and searching the web.

Great Laptop and outstanding service with Best Buy getting ready to Buy another one for Home!

This was to upgrade to Windows 11. It replaced the HP that was 6 years old with Windows 10. If the new one works as well as the old one as it has so far, we will be happy with it.

Sleek design. Large viewing screen. Easy set up. Love the touch screen.

User friendly for a good price. Highly recommend this product

This laptop is working well for me and what I need it for. With it being newer, it holds a charge well, it's big enough but not too big or heavy, and I really like that it has a number pad

My daughtwr had to have a computer immediately when hers broke at school. She loves this one!

Great for everyday use! Just the right size, just the right price, plenty of power to get the job done. Thanks!

Best laptop I’ve had (and I’ve had lots). Fast processor and battery life is great. The only thing that I don’t like a lot is the mouse pad. It’s a little stiff and hard to maneuver at times.

Easy to set up, fast, does have a learning curve with Windows 11, PC is light, buttons soft.

It's perfect for my needs and I love the support that comes with the product. Next time I'll use HP services to setup and move from old laptop. Much easier and cheaper that geek squad (which did not meet my expectations).