Customer Ratings & Reviews

Works as it should. Easy set up. No issues so far. Fast enough and works well. Lightweight and nice design. Would recommend to others. Charges up quickly and handles all the personal and business applications as needed.

I've had HP laptops before. This one is a great laptop and isn't too heavy. It's got good battery life and is easy to use.

So, for years my husband has been buying refurbished PCs for me and they don't last long...I have a pile of them just sitting here. After the last one bit the dust he ordered another generic brand I've never heard of. I had enough and started doing my own research to find my new best friend. I found this one at Best Buy and bought it on the line and pick up was quick and easy. I must say, I love this PC! It's perfect and I have high hopes that it will last longer than all the others combined. Thank you Best Buy!

Awesome item for my home and work needs. Well performance of computer till this moment. Great screen.

It is very fast and intuitive. the battery life is not the best but it is just fine for me. It runs games well even though it is not a gaming pc. It checks all boxes.

Lightweight, easy to handle and fast. Software booted up with no problems and the interface was easy to walk through, step-by-step!

First of, the price was great. Have had great performance so far with the work I'm doing. Haven't put the processor to test yet but loving it so far.

Excellent performance and slim and weightless easy to carry finally simply superb

Great laptop! We are very pleased with this computer. Best Buy associate was courteous and professional.

easy to use...fast. Well worth the cost if you need a reliable laptop

This computer replaces an HP computer I bought at Best Buy when I retired in December 2014. This new one starts up in less than 10 seconds and is so much faster than my old one. So far it’s worked flawlessly. Battery recharge is very fast (about an hour). This has been an excellent purchase.

My computer was 10 years old and could not be updated to Windows 11. So that being said, the performance and apps to this new laptop are just amazing. I have nothing to compare it to but I have had a HP laptop and printer before and never had problems with them. I am totally pleased with this purchase.

It's definitely budget level. None of it is terrible, but if you are used to a good gaming system or a good system at work, this will feel off in so many ways. Having said that the screen is the best part about it. It's still decently bright, good color and not terrible. I am not a fan of the pin style chargers included with the HPs. I only get about 2 hours of usage on a full charge with this on "battery saver" settings. But again, bargain prices here. You have to weigh out the pros and cons for your needs.

I love my new laptop. Easy to use and I really like the touch screen. The display is just the right size.

Great laptop! The size and sleekness are perfect for my personal and business needs. I really love the touchscreen capabilities.

Very good unit. Very good looking, very fast, very powerful.

Really like the HP laptop. Like size, weight, and ease if use

Was needing a computer fast this was in stock but I have been very pleased with the performance .

I love the mouse pad on this laptop. It is really lightweight and skinny. Had no issues so far. Love it.

This laptop is great. I like the touchscreen and that its lightweight. It runs fast and i plan to use it for a long time