Customer Ratings & Reviews

This computer delivers exceptional performance and reliability, making it an excellent choice for both professional and personal use. Its high-speed processing capabilities, sleek design, and user-friendly interface contribute to an overall outstanding user experience

I love it.. it is very light weight.. fast process..

So far so good, i like touchscreen and 16gb ram and size also

Great computer for doing school work, watching YouTube, and Microsoft applications. The processor makes the computer very responsive and it has plenty of memory for storing my photos and school assignments.

Good price on the laptop. I hooked up a wifi mouse. Took a few times to get the internal mouse to stop moving the pointer and closing menu windows. Works great now.

I’ve been using this laptop for a few days now and it works really well. The performance is smooth, startup is fast, and the display quality is very clear. It’s lightweight and easy to carry, which makes it perfect for daily work and browsing. Battery life is decent and overall it feels like a good value for the price. Happy with the purchase.

I got it for a promotional price but honestly would still have been very happy to pay the MSRP. I'm not a power user but I play a decent amount of PC games and have to give frequent presentations. My only complaints are that the onboard camera and audio aren't great but those can be easily supplemented. And the battery is average but nothing special.

We bought this laptop computer for my husband. It is light, easy to carry, fast speed, touch screen, and has just the right amount of memory for his needs. We went to the store and bought it there. Every single employee of Best Buy is knowledgeable, helpful, and easy to understand for us older people! Thank you Best Buy. We love our new computer!

I really like this computer but do have 1 gripe with BB specs they listed. This computer DOES NOT have a backlit keyboard which is one of the features I was looking for. Purchasing was very easy. Less than 15 minutes out the door. With the backups I had with MS, pulling previous computer info over was very easy. There are quite a few updates on initial startup, but that was expected. So far very much like and would recommend

Very happy with the purchase! I got a good deal on a trade-in and the PC itself was on sale. I've always like HP laptops and this one is no exception.

A good product in terms of price and quality. It's fast, has a long-lasting battery, and charges quickly.

Great laptop, it is fast, great battery life, clear display. Loving my new laptop!

I love my laptop. I was doing a lot of research to find the perfect laptop for my personal use. I was looking for a smaller size because I didn’t want a heavy Bulky laptop, but the smaller laptop don’t come with a lot of memory. I decided on this one and it’s perfect. It’s not heavy, the battery last a long time. Overall best purchase I made.

My wife loves her new laptop and has really been enjoying all the features and technology. The only thing she wishes it had were lighted keys but not a big deal. She loves using the AI tool, Copilot, too.

This product is very good for office school and business purpose . A touch screen with careful design at boarders for protection . Multi use laptop and its been very useful windows appliance

Use it for school work and it works perfectly. Overall just a good laptop to own in general

Very good product, I recommend it, it met my expectations.

Exactly the product I wanted. This laptop is perfect for my personal use and the PC type I am used to. Also the locker pick up at best buy was seamless. I will definetly use this option again.

I am having a best experience using this laptop owned by books run.

Pretty great overall. I thought it would have a fingerprint sensor but not with this model. I like the camera curtain. I like that it’s touch screen and has good enough space for work files and such.