Customer Ratings & Reviews

Lightweight, easy to handle and fast. Software booted up with no problems and the interface was easy to walk through, step-by-step!

I was DEVASTATED to lose my last computer!!! However, I NOW realize it was a blessing!!! My new HP is better than ANY computer I have EVER had!!! At 75 years old I feel I am FINALLY in the 21st century with technology!!! I cannot praise MY BEST BUY GUY enough either!

Extremely pleased with my new laptop. Symbols easy to understand and use. Downloading various CDs and DCDs with minimal difficulty.

This was a very good computer.Only problem I had, it didn't meet the specs of a game that I wanted to play that had high graphics.But other than that, it's an excellent computer.I would buy it if I wasn't trying to game on it

This laptop is great. I like the touchscreen and that its lightweight. It runs fast and i plan to use it for a long time

I love this laptop. Crisp clear graphics, easy to use. Touchscreen is great as well! Quick response and ease of use make this a purchase I will never regret.

Very easy to set up and good price. We also purchased geek squad warranty. Thought my last HP laptop was a little bit faster.

Money well spent, phenomenal device.. from the processor to the design.

I recently bought the HP 15.6 Touch Screen Laptop 16 GB and I absolutely love it. I walked in to BestBuy not having any idea what I was looking for, I am not really computer savvy let's just say...LOL. So a sales person came over and asked me, "Is there anything I can help you with", "BIG MISTAKE", and I replied, "Well you sure can", Golly, I must of asked him over 50 questions about computers, and never once did he ever show any signs of frustration with me. Awesome job Best Buy for your excellence in sales staff and products that you carry. This laptop is awesome, It is so fast, and the touch screen works perfect. I would recommend this laptop to family and friends.

I purchased a new computer for my wife Gail, and she loves it. She is disabled and can't walk much, so she sits and plays games, goes on face book and talks with her friends. The people that work here are very nice and very helpful...I am always satisfied when I come there and make my purchases. Thank You so much. Giovanni Mascali

Awesome item for my home and work needs. Well performance of computer till this moment. Great screen.

Quick, simple to use, exceeds all of our expectations.

Bought it as a work computer and it is more than enough to work all the task I have through the day. It will run multiple programs at the same time with no issue! I feel that this computer has allowed me to speed up my work flow by double. I preform more test and help more people because of it. Worth the buy!

This model replaces the HP Pavilion workhorse that served me well for over ten years. So, it is familiar and still updated. The Best Buy staff member steered me away from similar but more expensive laptops to this one. He was honest, knowledgeable, and a good listener. I'm a very satisfied customer.

Riley N. really took the time to make sure I knew what my options were and to find the right product for my needs. I'm very grateful for the time he took to ask me the right questions and the education so I felt comfortable this was the right choice. Big Thanks! Really excited about my HP! It has all the features I need and is so much faster than my older laptop!

Excellent laptop. Powerful with good storage space

the device meet the expectation very fast and light in weight

Very good computer. Good speed and good touchscreen.

Works great no flaws so far!!! Great clear screen!

Excellent laptop for everyday school work and personal things i need to do.