Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $659.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1689 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,689 reviews
  • Rated 5 out of 5 stars

    Good bang for your buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third HP laptop. This nice nifty machine check all boxes for budget friendly computer and performance is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient laptop, effective tasks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, it runs fast and works smoothly. The screen looks great and is comfortable for studying or working. It’s a **very good option for engineering students**, as it handles demanding programs and tasks well. Overall, it performs perfectly and has a nice, modern design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third time buying this brand of computer, laptop, touchscreen, and I have never been disappointed. They worked great never had a problem. Definitely recommend this product, especially to people who are newer, even though the computer is very advanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High recommended!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, nice speed for every day personal use. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Sister in-law, she love it, I had no issues in setting it up for her, runs great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer so far.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using this computer a few weeks but I had it set up at Best Buy and that went smoothly. Everything seems to be working well. If I do not have problems with anything I would change my rating to 5 Star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lovely laptop, performs well to my satisfaction as displayed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent laptop!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP made another great product here! With good, tactile easy, keyboard,…and touch screen support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-Laptop computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! Easy to use and easy to set up. The touch-screen is amazing. The display is clear and easy to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donna Miller....happy BSF customer!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new laptop is doing well so far....ALL BECAUSE OF THE GUYS IN GEEK SQUAD WHO KNOW HOW TO HELP ME!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value and dependable performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this laptop for about one month now, and overall it has been very good. The performance is smooth, the screen is clear, and it handles my daily tasks without any issues. I haven’t experienced any errors, crashes, or technical problems since I started using it. So far, it has been reliable and meets my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zippy new laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for myself for Christmas and love it! It is lightweight yet loaded! It is zippy fast to meet all of my office and personal needs! I love its touchscreen, yet the keyboard has just the right feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying our HP laptop. Keyboard is comfortable. Will say and note that the battery doesn't last as long as our previous HP laptop. Have to plug in charger more often. Not a big deal for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast for general use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the i7 processor and 16 GB of memory, everything runs fast and smooth for general office use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t Beat the Price and Value!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for school and work projects. Purchased it for my niece abroad for school, and she loves it. Was very easy to set up. Also purchased Microsoft and downloaded Microsoft Office 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for nursing students

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very fast and very easy to work with. I bought it for nursing school and it has been the best computer I have owed so far. My last computer didn’t even last me a year that’s why I saved up enough to get this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A feature I liked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the split screen option. My biggest worry with switching from IPad Air to laptop was this. The charger gets warm pretty quick when using the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filled a Need but also a major upgrade.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales staff wasn't very knowledgeable. Laptop works fine. I was kind of forced into this purchase as my current unit (9 year old HP) finally bit the dust. This HP is much faster with a better feeling keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome to New Technolgy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought our old laptop into the Best Buy Geek Desk and received a diagnosis of keyboard failure that would be difficult to find a replacement for due to the age of the laptop. Not wanting to lose the laptop function by using a separate keyboard, we decided it was time for a new laptop. The technician gave us some recommendations of what would work best for us we went to the sales department and the salesperson showed us several laptops. We settled on one the technician had also recommended. After the Geek Squad transferred our data, we went home but discovered some problems that were diagnosed by a Geek Squad technician as software cliches and corrected quickly (using a service policy so no extra cost to us) and we are home and rolling! A great buy for both the laptop and the service policy we couldn't be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd one we have bought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd laptop we have bought to use in our small business. Works as expected,

    I would recommend this to a friend