Customer Ratings & Reviews

Got this HP - 15.6" Full HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD - Natural Silver to replace a similar bit much older HP laptop which had slowed to a crawl. Especially with Windows 10 support ending, it was time to update to windows 11. Glad I did, as this machine runs like a new sport car.

It’s been a while since I’ve owned a computer, but this one seems to be working out just fine and the price is right

The laptop works very good, and i would let anyone know that this is a good purchase. Best buy is a wonderful store.

I love how the laptop works The screeen provides a very clear picture.

Bought for college student works great, great screen

Able to implement needed APPs, and able to follow instructions!!

I recently purchased an HP laptop from the Best Buy Warehouse in Norwalk, Connecticut, and had a great buying experience. The staff were very helpful and took the time to understand what I was looking for. They guided me toward options that matched both my needs and my planned budget. Although the in-store buying options are somewhat limited, the selection available on display was still enough for me to make a confident decision. In addition, the Best Buy website and mobile app were excellent resources—they provided clear details, comparisons, and availability information that made the process even easier. Overall, I’m very satisfied with the service and support I received. Great experience!

The laptop size and weight are perfect for home use or for travelling with. The keyboard has a nice feel, and I highly recommend for anyone.

Excellent specs! This laptop is really living up to its expectations! Would highly recommend!

I’ve been using this HP 15.6” Full HD Touch-Screen Laptop with an Intel Core i7, 16GB RAM, and 512GB SSD for a while now, and I’m very happy with my purchase. The laptop is incredibly fast and handles multitasking with no lag — perfect for work, browsing, and even light editing.

Great product and customer service. No issues to report. Works great and is fast.

Love this laptop with touch screen. Very lightweight.

This is a great computer for my freshman in high school.

Very happy with my new laptop. Very happy with the support I got from Geek Squad to move old files onto my new laptop

Got this for my daughter as she needed a laptop for school. It has plenty of storage and speed for what she needs for all of her classes. Definitely a great buy!

I recently purchased this laptop, excellent display and performance and good battery life. Absolutely worth the money and I am satisfied. I would recommend it to purchase.

I had a old model of the same. This one its 1000 times faster and stable. For all my school work!!!! I purchased on black Friday and the price was amazing!!!!!

fast easy to use, color is great, touch screen makes it easy to use.

Had to replace my old GP Laptop. I went to the the Best Buy in Mesquite Texas. My old laptop had the I-3 and small amount of storage. I bought a new 15” HP with I-7 and a lot more storage. The Geek Squad was so helpful in getting the computer set up and getting my data transferred. The new laptop is so much faster and reliable.

For the price point, this computer has done a great job for my needs. I am not a gamer, so cannot speak to that, but for maintaining household files, photos, general research, using word, spreadsheets and power-point, and travel planning, my laptop has worked beautifully. Only downfall is there is a relatively short battery life before needs recharge.