Customer Ratings & Reviews

This a good low priced Laptop. You get what you pay for as they say. I have had no problems. I don't like all the bloatware loaded on new laptops and it takes time to get rid of it. Its light weight (all plastic)

Great laptop with excellent features. Checks all the boxes to meet most college's recommendations for operating system, storage etc. Got it on sale at a great price.

Working extremely well, very fast beings used by college student majoring in Human Biology

Great laptop. My last laptop was almost a decade old. Great upgrade. Very user friendly

Great laptop, Great purchase, Great price! Sales people were very knowledgeable and patient. But once we made up our mind they quick and efficient.

great product enjoying it very much as the first computer I ever bought at75 years old

This laptop is a great value for the money. Looks good and performs well.

Super fast, charming , high speed laptop with desirable touch screen. Will definitively recommend this laptop to others. I am in IT professional and this laptop has been working out great for my personnel and professional usage.

Riley N. really took the time to make sure I knew what my options were and to find the right product for my needs. I'm very grateful for the time he took to ask me the right questions and the education so I felt comfortable this was the right choice. Big Thanks! Really excited about my HP! It has all the features I need and is so much faster than my older laptop!

I've only had this laptop for a few weeks and so far I'm very happy with it. It's the first time I've purchased an HP.

Good usage! I would recommend this product for studying and a little gaming!

Great computer. Efficient meets my needs and requirements.

Love love love everything about this laptop! I had a Macbook before and I am more than pleased with this HP - fast speed and good battery life.

WONDERFUL! Easy to use. Love the big key size, the large screen and touch screen features. Navigation is easy (my previous was Windows 8.1)! I do not like that the Word and Excel I purchased several years ago could not be transferred to this computer. Not fair to have to subscribe now.

Great assistance in finding the best laptop for what I needed. This laptop has gone beyond my expectations. It was budget friendly and came with many extras that I didn’t know I needed.

Great laptop. I had to replace a Windows 10 and this was an easy transition. Very happy with the purchase. Glad it was on sale too.

The laptop works well, as expected. The difference was Zach who took the time to listen to what we were looking for and recommended the right machine. We have the Total Care service, and it was great, more than justifying price differential that MIGHT have existed. Friendly, helpful, and knowledgeable people.

This is a great product. I easily transferred the data from my old computer to the new one. I use a mouse most of the time, but the touch screen is very handy when I want to rest my mousing hand. I am new to Win11, but it is faster and easier to use than I expected.

My wife and I we been buying HP laptops for many years at Best Buy the reason we pick Best Buy they always have the best prices in town and the best thing about Best Buy they take are of the customers the right way we never had any problems…thank you Best Buy!

This computer replaces an HP computer I bought at Best Buy when I retired in December 2014. This new one starts up in less than 10 seconds and is so much faster than my old one. So far it’s worked flawlessly. Battery recharge is very fast (about an hour). This has been an excellent purchase.