Customer Ratings & Reviews

Excellent labtop for school work and everyday activities

Our salesperson was very knowledgeable and helpful with the products, his name was Tommy. He was the reason we returned to best buys and that location to make our purchase. We appreciated the time and patience he provided! We were happy with our purchase but not happy with the setup of the computer, we had to go to another store to have that done. I think Best buys needs to relook at that process, if techs aren’t available to complete the setup for a customer then the sale shouldn’t occur or they should be willing to hold the item and not require the customer to do the work of returning to a store for the completion of setup! Now were having softwsre issues, so not sure if everything was done correctly? And you cant call the store direct, that’s ridiculous! 4 stars due to salesperson but best buys needs to improve on service after purchases!

works well , does everything i need,,,,,,,,,,,,,,,

This laptop is great. Sleek, fast, efficient processing. Use this for day 2 day personal use as well as non profit work doing various administrative tasks.

Happy with my purchase this far. This laptop is satisfying my needs for business, which is why I purchased it.

I was lucky enough to buy this laptop on sale for a great price. It fills all my requirements and is working with no issues.

Love it, need it for simple use and it gets the job done. Use it mainly for emails, google searches and amazon. And simple video editing.

Great computer at a great price! This replaced my older HP laptop.

Excellent laptop, I'm happy with my purchase. I recommend it.

After my old laptop gave out after 6 years, this one has been a fantastic upgrade. Fast, reliable, and handles all my daily tasks with ease. Very happy with the performance so far!

I love this computer, so much better than my chromebook!!

Wonderful device, came in perfect condition runs superior to other laptops in its field as well. The new camera features allow a more realistic input to what the consumer wants to create. Finally the touchscreen makes it very convenient for any and all activity within device

I bought this laptop for my nephews so they'd a proper computer for doing 3d printing, and more. The memory and hard-drive leave plenty of room for upgrades once it becomes necessary. The Intel Core i7 was the real selling point being it's about the only thing that can't be upgraded later.

So far so good. My son just told me yesterday he loves the laptop and how much it is helping him navigate job interviews with Teams Calls and also his side hustle he and his best friend started.

My husband had a knee replacement and i have not even had a chace to look at it yet. Im we excited to do that sood. HP LAPTOPS HAVE ALWAYS BEEN MY FAVORITE. I'M SURE I'LL LOVE IT. I'LL REPORT BACK AS SOON AS I GET THE CHANCE!

I purchased this laptop from Best Buy, and I'm very pleased with my experience they help me choose a laptop for the type of work . The performance of this laptop is Great

This is a very nice and fast computer BUT it doesn't have a back lite keyboard as they description states. I ended up returning it as that was a main selling point for what I needed. With all the features I still couldn't believe they skipped the lighter keyboard. Such a shame.

Good computer for my modest home needs. Pretty fast and enough memory.

Great speed and screen clarity! I love the touchscreen control as an alternative to a mouse, which is my usual way to navigate through the computer screen. I upgraded to this HP model from a previous model I bought 3 years ago.

I bought it for my studies and job related works and its absolutely amazing.i loved it