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Customer Ratings & Reviews

Your price for this item is $659.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1689 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,689 reviews
  • Rated 4 out of 5 stars

    Wish the battery was better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing! Did my college work on it, unfortunately the battery is very fast to die. I have to keep it plugged in at all times, overall good for at home work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer at a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer does what is it supposed to, good speed good memory, nice big screen I just dont like the case to be plastic instead of metal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. The battery timing and speed is really good. And I like the color. And size too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP INTEL May 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer but still learning Windows 11. Best Buy really took the edge off my purchase with support. So many new ways of working remote with this HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to modernize my computer use. All programs transferred well the new machine. Like the fast staet up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP computer, laptop, and at a great price since it was on sale and had a great sales person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tower to Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this HP laptop has performance as described. The Laptop was setup as a Desk workstation using an external keyboard and monitor. Utilizing a small docking station, all the desired peripherals are connected and operating well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop used for my son's needs for high school robotics and computer programming clubs. Light weight and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works smoothly and is good for my office work. Purchased it during Black Friday and got an awesome price and deal at best buy. Highlight recommend. Value for money. e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new HP laptop. It fits my needs perfectly! Being retired, its nice having a laptop to look things up and access my email instead of having to do everything on a cell phone. Glad I purchased it at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, setup was easy, transfered data from old computer without any issues. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it much yet, but got it set up. It's smaller and sleeker than my last laptop which is nice. If you have exchange emails you will not be able to use the new outlook however, you can dial back to the old outlook and use that. But all in in all, a good purchse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Right PC for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell computer was running a little slow. I saw a great offer on a new HP with 16GB of memory and a touch-screen. The price looked good and when saw that it was on sale, it really looked good! So far it has met my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new laptop. Was replacing an older HP that I had for 10 years. New one is so much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop! Excellent graphics and the Touch Screen is great for my favorite games. This is the same brand that I had used for the past eleven years, and the old one is still going strong as well, but is a Windows 10 operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new laptop. The service we received made for a very pleasant buying experience. The Geek Squad tech was able to transfer everything from our old laptop and explained everything to us in simple to understand terms. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond my Expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has truly performed beyond my expectation so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop that is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer expert, but this was easy to set up. It is so much faster than my old one. I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Quick and practical. Have been using it for heavy usage for 2 workers and it has great capacity. Doesnt seem to be rugged so bear in mind buying additional wear protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Holiday Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Laptops out there for this price. Bought this for 500, totally a steal. I see Battery is only par, but rest( Display, Speed) are really good. If you are a college student this a good deal with I7 processor.

    I would recommend this to a friend