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Customer Ratings & Reviews

$709.99
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Customer reviews

Rating 4.7 out of 5 stars with 2121 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, fast processor speed, and excellent portability, often highlighting the responsive touchscreen. Many users are also impressed with its screen size, lightweight design, and overall aesthetic. However, a significant concern for customers is the short battery life, with some also noting issues with heat dissipation and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,118 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best overall workhorse of a laptop for general purposes, it has everything you need and nothing you don't. For this price point there simply isn't a better system available.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Very perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast good am recommend is very perfect sizoy super comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this laptop. It is easy to set-up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal this Thanksgiving

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an HP laptop from the Best Buy Warehouse in Norwalk, Connecticut, and had a great buying experience. The staff were very helpful and took the time to understand what I was looking for. They guided me toward options that matched both my needs and my planned budget. Although the in-store buying options are somewhat limited, the selection available on display was still enough for me to make a confident decision. In addition, the Best Buy website and mobile app were excellent resources—they provided clear details, comparisons, and availability information that made the process even easier. Overall, I’m very satisfied with the service and support I received. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and functionality. The speed and graphics are great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what i needed it for, couldnt ask for a better laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighting fast and works great! Laptop has great features.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done for what I need great speed and quality videos

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a nice balance between performance and practicality. It’s fast, responsive, and offers great value for someone who needs a dependable daily laptop for multitasking, virtual meetings, web browsing, and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    New and updated.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new laptop. Transferred my data in short time. was pleased. Took new laptop back and bought PC. Once again transferred data in short time. Pleased again. Gave me instructions w/ new windows 11. downloaded printer app and other tools. Pleased again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dad's new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good replacement laptop from what my Dad used to have

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size to be able to travel with and easy to set up. Has a good memory size

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this product for the last few weeks, I'm very satisfied with the speed and functionality. I use it for work and personal use, there are many features I have yet to use, but it has met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Budget laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good budget laptop. Lots of features for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to finally take my proctored exam without any issues. I like the fact that it is touch screen and has a lot of features that's embedded and the display is nice. The board has a nice feel and is real slick. I love the battery saver and the option to connect to the blue tooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop!! It was a replacement for one I had for five years. Went to Best Buy... told them what I used it for and they had me hooked up in minutes. HP - 15.6" Full HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD - Natural Silver | "Can't go wrong!"

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent functions Slim and easy to use Does not disappoint with anything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works great.only complaint is the keys are hard to read in dim light, could have a little more contrast in keyboard letters.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Buy Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easily to operate this lap top. Bought my laptop at Bowling Green Best Buy; everyone was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance & build quality is good, camera quality is ok

    I would recommend this to a friend