Customer Ratings & Reviews

This laptop is impressively fast and handles everything I throw at it. The touch screen works well — responsive without being overly sensitive. The processor easily keeps up with my massive Excel files and loads large datasets quickly without lag. It’s been such a reliable performer that I’m buying a second one for my assistant.

Big step up from my Intel 5. Much faster, quicker access. Still trying figure out apps to stay in home page. Picture transfers a lot different.

This is a reliable everyday laptop that handles mid-range processing tasks with ease. My only complaint is the lack of a built-in HDMI port; having to use an adapter was a minor nuisance.

Love the touch screen! Battery stays charged and the keyboard is flawless.

I was very skeptical of moving to windows 11 due to the amount of processes and resources it requires. What a nice surprise to see how well this laptop handles the OS. I've even installed blender and have been able to do some 3d modeling and some basic video editing. Of course this is not a laptop built for the extreme demands of high quality 3d animation due to the integrated graphics card having little memory, but it handles my basic modeling and video needs very well. I'm very happy.

Anthony provided knowledgeable and patient service when I was purchasing a laptop. He was extremely personable and we connected on a personal level as well. Thank you Anthony for providing top-notch customer service in every way!

I went from a MacPro to this HP, because my school required Windows 11. So far, it works great. And great price!!

It feels better than the Dell competition with the same feature's. Battery life doesn’t seem great but I’d carry my charger with me anyways.

The laptop is perfect for home. Recently retired and needed an efficient/trusted home laptop. It's nothing fancy but exactly what I needed. Best Buy Geek Squad set it up with Windows 11 updates and security features.

Good quality and perform well. I will recommend this product to students

Is good experience I like the laptop and is easy to use and fast

After 4 hours of straight use the battery only had 1/3 of charge left.

New HP with Win 11 is perfect for my needs. It's fast and set up was easy. The shipment came quickly and was well packaged. It's a bit smaller than my last HP but I have a larger monitor with HDMI so the 15" is fine rather than a 17".

Great office laptop with easy use, good memory and high quality monitor.

The laptop bought from best buy is exactly what the 'doctor' recommended. HP touchscreen laptop and i am enjoying it real good.

Purchased it for my mom, it's been working really well. Allows her to web surf, stream videos, and have a bunch of tabs going at the same time.

Great computer. Item came in time . Will recommend

Best quality I have used & perfect for my studies!

First computer in over 10 years. Many new features, which are probably beyond me, and much faster.

Overall, it's a great computer only real problem is that the keyboard does not light up. I wish the sales person would have mentioned that