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Customer Ratings & Reviews

$709.99
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Customer reviews

Rating 4.7 out of 5 stars with 2121 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, fast processor speed, and excellent portability, often highlighting the responsive touchscreen. Many users are also impressed with its screen size, lightweight design, and overall aesthetic. However, a significant concern for customers is the short battery life, with some also noting issues with heat dissipation and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,121 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dynamite laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop does everything i need for streaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop, exhausting customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the laptop; not happy to have to purchase Microsoft Office separately;-(not a Best problem) nor am i happy that no one within the company knows how to update current email accounts. I was happy “Elizabeth” (?) was able to access my account in the store enabling me use accrued points. Good merch exhausting customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best of all worlds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has enough memory and power to do everything you need for a price you can afford. I use it for all my tasks whether big or small. The processor is fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new laptop. It really outshines my old one. The salesman was very helpful after listening to my needs. The Geeks hrlped me transfer my files and get me set up.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is working well for my purposes. The screen is large enough for my weakening eyes and the keyboard is just great. The only draw back is that the speakers are a little low; I like to listen to music on HIGH.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My New Best Friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new Laptop and Best Buy saved me, I was able to find what I was looking for and found it to be on sale Love love my new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    new purchase for husband

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually bought this computer for my husband. He is very happy with it, but he really only uses it for being on the internet and emailing. It is simple to use and he has had no problems with Windows 11 (his old computer had Windows 10).

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch keys, how fast it functions, and capable of doing my mini projects on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my nephew and he loves it! No regrets choosing this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC does everything I need it to. It runs great with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new laptop. Very happy with the support I got from Geek Squad to move old files onto my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior Citizen Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with the new HP laptop. It is so much faster than my old laptop. Also purchased a disk drive with it and was able to load some older software I needed. I didn't have any problems transitioning from the older laptop without any technical help (which is a miracle considering I'm almost 89!). I would highly recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well so far. good looking unit. good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new HP lapton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! First time for a personal laptop for home use and I am not disappointed. This is my 3rd HP computer and I highly recommend this brand. Having the Best Buy extended warranty which includes Geek Squad has been great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works so much better than my previous Hp. I’m able to run multiple apps, spreadsheets and browse the internet without any delays. Love that it’s a touchscreen as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have read alot of these reviews and alot of ppl do really look at a product on line and do their research. that being said if ppl would stop being lazy and go to the brick and mortar you would find exacly what your looking for or not also this computer does charge off the USB-C because i plugged my cord into it. Rant over

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Easy to use and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I need. Since retirement, I don't use the larger desktop and this portable access to the internet is very convenient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My first hp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop so far i love everything about it cant wait to start working from home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Perfect Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent specs! This laptop is really living up to its expectations! Would highly recommend!

    I would recommend this to a friend