Customer Ratings & Reviews

I liked the laptop that l bought but it seems like the battery power quickly runs out

great purchase honestly it’s an amazing laptop only problem i have is the battery life and the cooling. it gets hot quick and takes a minute to cool down.

Love this HP, bought for my relative and she is using and loving it too

touch screen is clutch. works really well for call center job i just got. hooked right up to my already purchased HP docking station and dell monitors

This laptop completely meets my needs, which are minimal. Very easy for a novice to set it up, and get all the software loaded.

Great computer, I use this for my daily work and home use. It is great for the price.

MY old laptop was no longer supported by microsoft, so I had to upgrade. the team at best buy did a good job of listenting to my needs and not over saleing me something I didn't need. The new H.P. does everything I need.

I received this computer as a gift and am very happy with it. It is very easy to use and find more features all the time. The touchscreen is great and it is very fast.

I had a old model of the same. This one its 1000 times faster and stable. For all my school work!!!! I purchased on black Friday and the price was amazing!!!!!

The laptop works great! It’s perfect for the simplest of all tasks! Would highly recommend for its value.

Got this for my daughter as she needed a laptop for school. It has plenty of storage and speed for what she needs for all of her classes. Definitely a great buy!

I used to not purchase HP because they would always break down so quickly after purchase, however, I purchased an HP a few years ago, and operating system is still solid, but the hardware is slowly chipping away. I decided for the price this would be a good purchase, and it is a much better built hardware, but the operating system does not seem to be as good. Ce Es La Vie.

Not sure if Bestbuy sells refurbished product as new or what? I have bought a laptop and it was having a overheating problem so exchange it within a day. New exchange laptop also having same battery overheating issue and have to return within 10 days. They are going to ship me laptop for the 3rd time. Let's hope they aren't sending me refurbished product for new laptop price. I can understand it happening once, but if the laptop has issues three times, it means it's not a good one. Good part about this laptop is high performance and I was able to buy at discount price.

Best Buy staff was helpful from purchase to set up. They transferred all my date that I wanted transferred to new PC. Easy to use and well made. Keyboard is excellent.

This was the best possible. We have 4 guys that needed computers in our company. Our IT guy recommended 3 possibilities. I love HP and have had a great computer that has lasted 10 yrs. So for me this was my choice.

So happy to finally have a new laptop again and so happy with this purchase and how easy the computer is to navigate

Great new business laptop. Even though we normally use a docking station, when just using the laptop as a stand alone, the screen is large enough to have multiple windows open at the same time.

its good for work as speed and ram are good and most importantly i love the touch screen .

The laptop runs smoothly. It is a great laptop at the price point. You can multitask and enjoy content, gaming, and do office work at the same time. A great value and fast RAM.

Item picked up next day in store. Process was less than 10 minutes. Staff was friendly and courteous. Item was intact in original packaging and not damaged in any way. 5 out of 5 stars