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Customer Ratings & Reviews

Your price for this item is $659.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1689 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,689 reviews
  • Rated 5 out of 5 stars

    Mandatory upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade to "an i7 with at least 16GB" for work. After using it for a few weeks, I can say I really like this laptop. The touchscreen has come in handy, especially when I'm working in the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick laptop for the price. I’ve been super happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I DO REGRET MY CHOICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret buying my laptop from Best Buy. It is value for money and very effective. I would 100% recommend it to a friend to buy it from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Retired

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is very clear,performs faster with the intel 7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my new HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to replace a 12 year old Windows 10 machine. I like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college students! It has great speed for what I use it for. I have played videos on it and it has done great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up right out of the box; good size, and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John's review of the HP PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the personal computer works as I expected. It is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This touchscreen laptop is working well. It works for me to check emails, surf the web, and generate documents and PowerPoint presentations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Brother Watching with Microsoft Azure & Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but traps you into the Microsoft Azure & Google verification schemes. Very difficult to just set a password on the machine and not be forced to use Authentication from Microsoft Azure & Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great! It's fast and has great battery life. It's the second of this laptop I purchased this year. Great laptop for value and performance!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets my needs and Best Buy was able to transfer needed material from my old computer to new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nancy D.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop.. i would highly recommend and recieved wonderful customer service from the Geek squad staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing. Made study easy. I can do my work whenever or wherever I want .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my wife. She LOVES IT. She uses it for web browsing, apps, and making websites. Super fast. Excellent machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. It is efficient, speedy, and meets all my needs. The resoulution is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop. work well no issue yet.laptop is speed up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service and a wonderful computer! I will give Best Buy the opportunity to sell me my next computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted and needed. I'm very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very happy with the features and easy set up and use

    I would recommend this to a friend