Customer Ratings & Reviews

I like the product because its a touch screen and the size of it is great for a college student which is why I rated a 4. However, my college student has trouble with log in... it won't let her log in and when she does at times it kicks her out.

I liked the laptop. Sound quality is very good. It runs very smooth and fast. Absolutely recommend this product.

It is everything the salesman said it would be. I would recommend it for anyone but find it very easy for someone my age.

I have enjoyed my new laptop I really like the touch screen feature it also has the perfect screen size

First time owner of a laptop. So far I'm loving it!! Very easy to navigate. Geek squad people are extremely helpful when I'm not understanding something. Highly recommend.

Wonderful device, came in perfect condition runs superior to other laptops in its field as well. The new camera features allow a more realistic input to what the consumer wants to create. Finally the touchscreen makes it very convenient for any and all activity within device

Best laptop I’ve had (and I’ve had lots). Fast processor and battery life is great. The only thing that I don’t like a lot is the mouse pad. It’s a little stiff and hard to maneuver at times.

This laptop has already out performed my previous HP. The ease of set up and processing time has exceeded my expectations.

After 4 hours of straight use the battery only had 1/3 of charge left.

Excellent product. Purchased for tuning my car works great.

Good solid laptop and has all the features my granddaughter needed for college but she says the battery life is only about 5-1/2 hours on full charge. I think that’s pretty good but she doesn’t.

Speed is great on this laptop. Battery charges quick and seems to last longer

Me computer works great. Best Buy good place to buy snd service computers and cell phones

Very good laptop for my needs, glad I decided on this HP model. Only concerns would be battery life is just ok, but I knew that prior to purchasing and, a small pamphlet showing the key operating features would had been great for this first time laptop owner. (Thank you Geek Squad for your help !!)

Heavy duty and fast computer. Easy setup and a few weeks in. My last computer was a Dell. I had no trouble with the function, but 5 keys stopped working and it was plastic.

Nice. Just get some taking use to. love the touchscreen. Quick and efficient.

Good laptop for school and work projects. Purchased it for my niece abroad for school, and she loves it. Was very easy to set up. Also purchased Microsoft and downloaded Microsoft Office 365.

Enjoying our HP laptop. Keyboard is comfortable. Will say and note that the battery doesn't last as long as our previous HP laptop. Have to plug in charger more often. Not a big deal for us.

Battery life is very low. I would not recommend this product unless you have to plugged in all the time

[Employee of bestbuy] Perfect for the everyday user. This laptop is perfect for light gaming. Everything you need in one little package