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Customer Ratings & Reviews

Your price for this item is $659.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1690 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,690 reviews
  • Rated 5 out of 5 stars

    New to HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Easy to power up, like the battery life. Haven't had any issues at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old lap top was getting slower and slower . Geek squad cleaned up all old unnecessary entrees and the new one is doing great. THANK YOU !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new laptop. The quality is great and very responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loyal to HP for decades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my sixth or seventh HP laptop - (two-three desktops) - and I keep coming back because HP is solid - lower end models (remember the Pavillion?) to high end. As an editor, I don't need the heft of gaming computers, so HP serves my primary need well. Have tried Mac Dell, Lenovo - return to HP - trackpad just a bit stickier than I would like - don't have the problem on my Envy 360 which i would give five stars - and the trackpad is the only reason gave the overall rating of four stars - which I would rank as very good and not just good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working at home and school.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has everything you need if you only need it for school or basic work assignments. The price is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy purchase online, to pickup at the store great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, screen clarity, great price, ideal size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice choice for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice choice for my first laptop. Although I still use a keyboard and mouse, this will be good if I ever need to take it anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would continue to buy HP from Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fourth HP laptop. All have been good. Best Buy team easy to work with and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Touch screen laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a substantial laptop. Love the touch screen. Super fast responses to searches, etc. I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Perfect for homeschool. No problem setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs good picture settings good keyboard is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice lightweight laptop with a screen that is a little over 15 inches. The battery lasts more then two days. This is the Best Buy that I have had so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP windows 11 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, even for an amateur like me. Has frozen once but otherwise working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in store had had a great selection to chose from. The clerk was very helpful . the tech transferred the personal info from old laptop to the new one. the new one works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my needs to replace my aging laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for a family member, they are very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes it it's for his school. He says it's better than his last computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE LAPTOP IS OF VERY GOOD QUALITY AND EXCELLENT SIZE, THE SCREEN LOOKS VERY GOOD AND THE KEYBOARD IS VERY COMFORTABLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 touch screen Intel i7, 512GB SSD, 16GB Mem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet running, great graphics, a huge step-up from my old i5 Windows XP desktop!!!

    I would recommend this to a friend