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Customer Ratings & Reviews

Your price for this item is $659.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1690 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,690 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top works good thesales person was very helpfull .the people in the geek swad were awesome setting up lap top and explaining happything to me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery runs out fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery on the laptop runs out very fast I have to put to charge very often.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast boot up time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family bought it to replace dads old laptop, works really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haroun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product meet my exceptation and is working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Xmas gift for my nephew. He loves it, Arrived on time.. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucked it was slow and I had to return it because I was not spending that money on a crap labtop

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a good for the price I paid. It is very slow in the beginning but gets much faster after all the programs are downloaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great confusion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big step up from my Intel 5. Much faster, quicker access. Still trying figure out apps to stay in home page. Picture transfers a lot different.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brough this laptop for my high school son. He liked it very much and suites his needs. Light weight, slicky and no noise. So far I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop but it needs more battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this HP laptop so far. It’s got some AI enhanced features that are quite handy. I have a copilot subscription, which makes it even better. My only issue is that the battery life isn't as long as I would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get all the features that you get with a more expensive laptop at a very affordable price. The laptop boots fast and runs fast. Great deal for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a nice low price. It has Windows 11 installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LUV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP. The first HP I purchased lasted over ten years and was used all the time. They really do make a great product. Easy set-up, easy to use, and the staff at Best Buy Hamburg are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my computer was easy with Best Buy. This computer suits my needs and works so well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Laptop Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sleek, lightweight laptop, great price, easy setup and transfer of files from my old laptop. A great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price and I can do all my work stuff on with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop delight.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T went with the recommendation of your computer person and could not be happier with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, lightweight and easy to use. Does everything i need it to do. Great pricing on it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP TOUCH SCREEN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiency and touch features are great. You will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. I am enjoying the versatility. The size is working great for me as I have an older one that is 17" and it is not so great for travel. But I am pleased with this one.

    I would recommend this to a friend