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Customer Ratings & Reviews

Your price for this item is $659.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1690 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,690 reviews
  • Rated 5 out of 5 stars

    Laptop purchase experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with how fast and user friendly it is! Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. I down sized from a 17" screen. This is much lighter and easier to transport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop, Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has good performance at a great price point. The purchasing experience was quick and hassle-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good l use it for work and personal use.l have no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owned for about 3 weeks now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice laptop but battery only lasts for about 2 hours without charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value for your dollar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for value. I only use it to pay bills or do some work on excel, word or powerpoint and it gets the job done. Always used HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Nice upgrade that will suit my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Hp Touch Screen Laptop and I appreciated the service technicians who transferred all my data over to the new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Touch-Screen Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a recently retired educator accustomed to using an HP laptop, I am extremely pleased with this purchase. This laptop features Intel Core and 16GB of memory...just what i need to function in my new role of a retired educator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads fast. Great quality. Nice screen picture. I'm very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the new computer and how the Geek Squad helped transfer all the data from the old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For office use, just browse website, no games or videos. So far works very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer! Touchscreen with nice storage at a good price. It was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! So easy to use and transport wherever I need to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product as that price. That laptop for my son and he said everithing is okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and cost effective. I would highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 Touch-Screen Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Lots of storage. Light-weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Love the touch screen feature it make corrections so easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No backlit keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy website advertises that the laptop has a backlit keyboard, which it does not. Otherwise, it performs as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc for the price, lightweight but still large enough for everything I need

    I would recommend this to a friend