Customer Ratings & Reviews

The computer is simply awesome. Wonderful speeds, great storage, and easy to transport. Love it!!!

Laptop is a true upgrade in speed, memory and storage as well as windows 11 vs my previous laptop's windows 10.

This laptop is perfect for what I use it for, streaming, saving documents, and fast processing speeds.

it's a decent laptop. Performance is good enough for home activities. Coming from a Lenovo Thinkpad, touchpad here is a total downgrade. It reaches expectation.

i love it I'm able to get i need done. thank you for an amazing product.

I love my new laptop. I still have not learn all of the things it can do but I am eager.

Love this laptop! It works quickly and is such an improvement over my last one.

Great laptop for a great price! As always, Best Buy delivered!

Laptop is fast, and easy to use. Great to have a number keypad and screen size is perfect for me.

This computer does everything I need it to do. Set up was straightforward and easy.

Nice, small, compact and lightweight to carry around. I use it to edit videos from a drone.

Love it - easy to use a perfect for my needs both personal and professional.

Great Product ! I would recommend it can be use for small businesses

Is better upgrade than the older version and is great for streaming movies and playing games my son loves it

Great product. Love the speed. The college nephew is loving it.I will recommend same for every college kid.

I'm very happy with my HP laptop. I bought it to manage the accounting for the family business and it's incredibly efficient.

In the store our service was great. However we purchased Microsoft office and Norton. I received the pass code for Microsoft but not for Norton. It was supposed to be in a confirmation email which I don’t think I received. I have looked everywhere. Inbox, spam and trash. I was not sent to me. I have had 2 different people get on my computer and go through my email to find the pass key code key. Neither person could find a pass code I talked to Best Buy’s customer service and they were going to send it again. I just received the same email I already have. There is no pass key code in that email. I don’t know why I didn’t get a card or have it show up on my receipt at the time of the sale!!

Great laptop! I use it for tuning my race car. Does exactly what I need and with fast speed.

THIS LAPTOP IS EXCELLENT FOR MY JOB AND MY WORK REALTED AND IS FRIENDLY USED.

Me computer works great. Best Buy good place to buy snd service computers and cell phones