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Customer Ratings & Reviews

Your price for this item is $659.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1692 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,692 reviews
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS LAPTOP IS EXCELLENT FOR MY JOB AND MY WORK REALTED AND IS FRIENDLY USED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Good color. Good speed. Set up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer and new cell phone battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me computer works great. Best Buy good place to buy snd service computers and cell phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop fast works great Picked up in store Service was Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great Laptop. Looks good, works great. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good response time. Fast. Easy to use. Great screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP Laptop has been great and doing everything I need it to do, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The sales rep was very nice and so was the geek squad. Everything worked out great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints! It was a smooth purchase, and the computer has been good. I think the battery life could be longer. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer - but was advertised wrong.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop - but it was advertised with a backlight keyboard which it does not have. I really wanted this feature since I work in low light situations a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made for a laptop!!!! I am very happy with the speed and performance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. The keyboard not being lit was mainly why. The battery didn't seem to last either. I got a different HP but haven't used it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it is fast and comfortable in hand light weight goes anywhere !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the value and easy order online and same day pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase for the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has met the requirements we needed. This laptop was bought at a good price and has the specs we need for our office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and response from Best buy products very necessary for my8

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent working laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the intended purpose (job applications & general school-type work), but I have encountered an issue in that it only has three USB ports, one of which is a USB-C instead of USB-A 3.0. I could wish for better graphics, but that will require I invest in a new gaming system instead of a work laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing a new home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new computer is working nicely. Rick is having a small problem with getting the printing set up correctly though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer works great , delivery was as advertised . set=up went fine once I used my older outlook sign -in for back- up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new family computer for our house. This one fits all our needs.

    I would recommend this to a friend