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Customer Ratings & Reviews

Your price for this item is $659.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1692 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,692 reviews
  • Rated 5 out of 5 stars

    I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop handy smooth and powerful only downside is the battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new family computer for our house. This one fits all our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get more for less

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a surprisingly great laptop for the price. Purchased it for a gift but the recipient is loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works great for my needs. Wish battery life was longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, not bulky. Good size for a college student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and a great price. I’m not very tech savvy and even I could figure out how to use this. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sisters love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been using it everyday! They love to write stories and watch movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, lags a little but great use of my money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY... THE BEST TECH STORE THERE IS.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible experience at Best Buy in Jersey City! I walked in looking for a product and the staff greeted me with a smile, patiently and knowledgeably answering all my questions. I found exactly what I wanted, in perfect condition, and the purchasing process was super fast. Thank you for making my visit so enjoyable, I will definitely be back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good product and I loved it and the performance is smooth and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. fast bootup nice keyboard. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service from Best Buy. Informed technicians. Laptop and Windows 11 with copilot fantastic. Great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what we needed for our family!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good only issues is batteries don't stay for long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Computer with More Memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer functions as advertised. It's faster than the 8-year old computer that it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice use of technology. It has i7 which can be use for AI purpose as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very lightweight and easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Upgrade 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is completely different than my last one which I had since about 2018. A lot to relearn with this new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another great product. thank you.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent upgrade to my old HP I5 smaller and faster and has all the bells and whistles that the others have without the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony provided knowledgeable and patient service when I was purchasing a laptop. He was extremely personable and we connected on a personal level as well. Thank you Anthony for providing top-notch customer service in every way!

    I would recommend this to a friend