Customer Ratings & Reviews

Very easy to use. Windows 11 seems to be like Windows 10 but with a little upgrade to it.

This laptop was easy to set up and transfer data to .

I am so loving my new laptop. It's everything I could've asked for and very easy to use.

Works great, very functional, weighs very little and is easy to use

Very good laptop 5***** has everything on that I need

What i order for is exactly what i got delivery came early than the delivery day

Very happy with the purchase excellent product I will buy again

Everything is great except the keys are fading already and I can't see some of the letters - have only had it 45 days

Good laptop for affordable price. Great for office work.

Computer is fast, well made and easy to operate. I like the charging cord much better than the C charger end charger.

This HP laptop is amazing. Love the features and the keyboards. New windows program is Nice

the salesman was very knowledgeable and helpful. there was a reasonable sale on the computer and it seems to work ok

So far, so good. Right now, we're still adjusting certain settings. The screen resolution / picture is great. The keyboard is easy to navigate; less chance of making typos (hard to explain). Can't wait to access it fully!

I needed a newer computer to supplement my windows 7 desktop as more and more sites will no longer accept Win7. I am not impressed with Win 11. It is just too much stuff that is not necessary, much like Apple. The simplicity of Win 7 was perfect for me, as I am not a power user, just use it for browsing, email, access to certain accounts, etc. Slowly learning to accept its complexity and fluff, but that is not appreciated. As far as the computer is concerned, it is OK, but I hate touch pads, and and the pad (and screen) sensitivity is sometimes too much, and at other times too little. I may learn to like it at some point, but as of now my impression is it is just kind of OK. I am not going to say don't buy it, just be aware that it is not a great computer. Perhaps this is true of any laptop. I have always had desk-top machines, and they are what I like best.

So far everything has worked great. I am not a tech person so my time using it is limited.

Just what I was looking for. Touch screen is nice but the mousepad is a little wonky. Got a zoom workplace for a remote job and it does the job.

I am very happy with my HP laptop, its everything I expected and needed. The purchase and pickup process was fast and seamless.

I was very happy with the service at Best Buy. The sales person was very knowledgeable.

Enjoying the experience- clear 17' screen, easy navigation.

Great computer for business use. We have purchased several and the employees love them.