Customer Ratings & Reviews

Nice laptop. Enjoy taking it everywhere. Works smoothly.

fast laptop but 2 issues. When i placed the order the specs said backlit, but its not and have since changed that on the decription. But mainly im shocked at how little sound you get from this laptop and how quickly the battery dies. i keep it plugged in so not a big issue, but i regret not returning this for all these reasons. My 4th hp and this one disappoints

Great computer. Efficient meets my needs and requirements.

Great computer have had no issues. Only thing I wish I had checked before hand was keyboard back lighting. It does not have.

My son love it because is a laptop that is touch screen

Great purchase choice. Clear and concise picture quick response.

Meets expectations. Works great! Display is perfect for my needs.

Works great and has everything that we need to run our 3D printer.

Very nice light weight and runs smoothly would recommend

Runs a little slow loading. Good screen quality. Backlit keyboard and touchscreen features are nice to have.

Good laptop. Sleek and large screen. Weight wise bit heavier.

Nice laptop I prefer purchasing this item . It is a good price

Buyer Beware - This model 15-fd0127dx, does not have a backlit keyboard even though the specifications page on this website says it does. I bought two of these laptops on 8/17 for me and my wife and returned them 8/18 after spending hours setting one up only to find out through their chat and by googling that this model does not have a backlit keyboard, which we both needed. Their own Q/A page says it does not have a backlit keyboard so I'm very confused, is this false advertising or a mistake? The manager on duty when i returned them was nice and knowledgeable, and right away said nope they dont have a backlit keyboard, she offered alternatives but would not match any other comparable laptops price to this one with the same or better specs., I wanted what I initially paid for and what was advertised! I paid $549 each, she offered an alternative that had a little better specs but was priced at $899, I asked for that one at the $549 price and she refused, she said one day prior it was actually on sale for $629. I didnt want to pay any more than the $549 I initially paid but told her I would take two of those if she would match her sale price from the day before of the $629 and she said she could not do that, she suggested reach out to customer service and see what they could do. I will also add that she offered switching brands to Dell or Lenovo and helping me find one comparable, but would have to pay what ever price they were marked at, not willing to match the $549 price I paid. I am not willing to switch laptop brands I only want an HP brand laptop. I left very dissatisfied and disappointed. So if a backlit keyboard is important to you, do not buy this model.

Very happy. Solid buy at a good price. Fast, would buy again.

Easy to use sales person was informative and friendly

Lightweight and Compact, All the necessities in one.

Excellent!!! It is worth it and it is what I expected!

This laptop was purchased when it went on sale. I had been looking for a replacement that would have more memory and storage space than my current laptop. This particular laptop met all my needs and more, but the cost at the time was more than I could afford. When it went on sale, I headed for our local Best Buy store and purchased it!

Completely fits my needs. I've always loved HP I'm never disappointed.

This was an open box laptop. I have purchased open boxes from Best Buy before and have never been disappointed.