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Customer reviews

Rating 4.7 out of 5 stars with 2020 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,020 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a nice low price. It has Windows 11 installed

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop purchase experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with how fast and user friendly it is! Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and cost effective. I would highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Best Buy Laptop Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sleek, lightweight laptop, great price, easy setup and transfer of files from my old laptop. A great buy

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for business, really fast. Gave my old one to my sister and she loves it too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haroun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product meet my exceptation and is working well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Purchase for the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has met the requirements we needed. This laptop was bought at a good price and has the specs we need for our office.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very pleased with my laptop computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my laptop. I feel that I made a good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is better upgrade than the older version and is great for streaming movies and playing games my son loves it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very good product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! So easy to use and transport wherever I need to go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great so far, have not had any problems yet. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GOOD PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product meets the needs I had and gives me more than expected I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Greek Guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, and and easy to work thanks to my Greek guy. Check the date and 1:40 time. He was great at showing me and training me.0

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre with some frustrations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop now 4 months. This laptop replaced my old one which was still working well but was not able to upgrade to Windows 11. This laptop was cheaper than my old one and unfortunately it’s noticeable. My focus was on performance for a smooth experience though I only use basic websites, Microsoft works type documents, and the occasional zoom type meeting. The computer is slower than what I’m use to. It sometimes takes is 15-30 seconds to wake up from sleep mode. As of last week and even just now I turned it on after being off for a couple of days and was able to enter my login password and now the screen is black but I can see the mouse. Last time it took it about 10-15 minutes for the screen to show anything. So far it’s been 10-15 minutes. After the first time I ran the HP programs and double checked for any type of viruses etc and everything came back clean with no reported performance issues. This isn’t acceptable and I’m frustrated that It’s taking this long to start working on a new computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Small business computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I would recommend this purchase and plan to another one soon

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great laptop ready for back 2 school and it has worked flawlesslly to day

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love that it has a touch screen as well. No problems with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a decent laptop. Performance is good enough for home activities. Coming from a Lenovo Thinkpad, touchpad here is a total downgrade. It reaches expectation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value. Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is exactly what my granddaughter needs for college. It arrived promptly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product worth to buy. Process speed as expected

    I would recommend this to a friend