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Customer Ratings & Reviews

Your price for this item is $659.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1692 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,692 reviews
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, I love how fast it downloads apps, I recommend item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for personal use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good on the performance.It is worth for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for and was on sale for a good price. It is very similar to the one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop runs great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assistance was prompt and informative. The Geek Squad was very helpful and timely. I've used Geek Squad for years and will only buy my electronics from Best Buy. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I am able to get my work done at home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great both for playing and working and the best is the touch screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with new laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PC was relatively easy to set up and is working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great speed. Display is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the was a very affordable laptop. I always use HP products and have not issues. If I had purchase via HP website it would have been doubled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Medical Assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using my laptop helps a lot with work and schooling helps a lot. Perfect size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop wish it had a backlit keyboard fast and smooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok for the price and display is touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, straight to the point laptop. Not a big time user or gamer, just web surfing and email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6 inch touch screen was very easy to set up. It is quick to respond and can handle many tabs being open at once if researching on the internet, Additionally, it was on sale. I'm very pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No backlit keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No backlit keyboard as advertised, what a drag. Probably better return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great services and great product. I am very satisfied with my purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heating issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not good ,it’s over heated can’t use ,I want return the item but Bestbuy return policy nit allowed to return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took no time at all to set up. The laptop is a good size and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate it for that service. I got from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HP laptops, this is the third I have bought and use them regularly. Will continue buying as long as they continue working.

    I would recommend this to a friend
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