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Customer Ratings & Reviews

Your price for this item is $659.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1692 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,692 reviews
  • Rated 5 out of 5 stars

    ITS A MAJOR UPDATE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FA SO GOOD ITS GOING GOOD. i WAS A LITTLE BIT DISAPPINTED IN THE BEGINNING I PURCHASED THE WRONG EXTENDED MONITOR BUT I HAVE THE RIGHT NOW NOW AND IT WORKS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop for remote work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick loading times, perfectly suits my needs for working at home and on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price/product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, really happy with the product, excellent condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new laptop! It has more functionality than my previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and real fast. Priced right too. Great customer service on this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is too early to give a higher grade. I have had this laptop for less than a month. I have not utilized windows 11. I did have some issues in the beginning. They seem to be okay now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but not battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is a great size and has the power I need to multitask. The battery life is not what I thought it would be. There is minimal time between needing to plug it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ibrahim K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is awesome from trusted Best Buy. It is fast processing and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase and pick up. Laptop is like new condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing laptop. Good relation between price quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth operation does what I need it to do . Only regret is unlit key board but otherwise good value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this touch screen laptop. I love that the numbers are also on the side. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAK2322ARD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the clarity an can navigate thru system with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mackie Rocks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mackie is a gem! He's incredibly helpful and honest!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the newness I do wish it folded

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aaa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good……………………………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap Top - Internet set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the suggestion to select this lap top and the help I received from the Total Membership staff to get me up and running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using the HP laptop. I like the option that you can type or touchscreen. So far so good in the first month of using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy for the amount you spend on this. Very sleek and fantastic laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kathy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase and help in getting it set up by the geek squad!

    I would recommend this to a friend
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