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Customer Ratings & Reviews

Your price for this item is $659.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1692 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,692 reviews
  • Rated 5 out of 5 stars

    A Senior Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Easily set up!! Hubby is extremely pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sales

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about the laptop . Great so far. Just brought a cooling board for laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Having problems with pc after only 28 days.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was working great until this week. Thursday when I booted up the screen remained black. After trying several times, I took it back to Best Buy location where the associate checked out the problem and stated that they would have to send it to Kentucky to be repaired. The back light is corrupted. He states that it should be back in 2 weeks. So I've had the computer less than 30 days and already having a big problem. One would think a brand new pc wouldn't have these problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move. . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new HP laptop. I'm still becoming familiar with it; however, it seems to be what I wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be five stars however it doesn’t have a lightning usb c port. Other brands have this ports on lower quality laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great so far, have not had any problems yet. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PUROPSE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend students who needs a computer for school purpose or even start their own business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good price and has a very good response time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value for Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product for the price. Comparable products are at least $500-1000 more. Many flagship products don't have as good of specs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP 15.6" Laptop Model 15-fd0127dx

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought and used HP Laptops for over 15 yrs and have been please with them overall. This new HP laptop, not as much. It's description stated it had a lighted keyboard. It DOES NOT have a lighted keyboard. Also, the keys on the keyboard itself feel kind of cheap. They keys are hard to read/see in the least bit of dim light. I am not happy at all with the keyboard. Other than that, I guess it's ok, so far. I've only had it for a couple of months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and super easy setup. Everything as expected and a good price. Ordered online for store pickup, which made the transaction quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WWW HP Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer for price and value. It is easy to use and has great down load speed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    low performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is not good, the volume of the computer is super low, over heat under the computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP touch-screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for junior high school student. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So sometimes it lacks actually, even though it’s new, sometimes it takes power on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Lap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Labtop is great i still have to download the programs in to it.I have just been working a lot but i plan on getting it done this weekend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’d buy it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Very good service from representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic PC! Fast operating speed and easy to use. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good mid-price computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good mid-range price computer. Keyboard is a little rubbery and the location of the On/Off button doesn't make sense. Otherwise all good and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small business computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I would recommend this purchase and plan to another one soon

    I would recommend this to a friend
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