Main Content

Customer Ratings & Reviews

Your price for this item is $659.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1692 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,692 reviews
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop, and I got it at a great price. I later bought two more for the office staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little old lady

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, now if I can figure out how to operate. Getting use to new computer at 80 is overwhelming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But charger is to hot during charging. Laptop is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Healthcare professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience at this Best Buy was top notch. The sales person was very attentive to our needs & helpful. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Novice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning to. Navigate on it. Good deal on this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to read key board

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the key board is grey on grey and hard to see.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I would never buy it if I were you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe Best Buy has been downgraded this much! I ordered the laptop and then I received an Insignia TV the day after and that was the beginning of the story of literally asking for my money back a million times. So far, I have contacted the customer service by phone 3 times, and by email two times. I also went to he store on Rego Park and the manager refused to accept the return of the TV THEY sent to me by mistake!! he claimed that he can not accept it since the system asked to scan the barcode of the laptop and since it does not match, he could not accept it! I went to the store after talking with the customer service on the phone over an hour and getting the drop off return bardcode from them to drop it off at the store and now the manager of the store does not want to accept it. I have disputed them through the bank and if that doesn't work, I'm going to sue them as I do not want a cheap TV instead of the laptop I ordered.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good buy for the price. Some minor issues with this model related to graphics and operations while lid down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek Guy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, and and easy to work thanks to my Greek guy. Check the date and 1:40 time. He was great at showing me and training me.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    V.Dixon

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchases. Needed more resources to maybe speed things up a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mamiofsix

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best laptop I’ve had so far. It’s easy to set up and use. My Husband and I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Best buy set it up for us and everything is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop at a decent price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    except for the full HD screen, this laptop checks all boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Well worth the price.HP has proven to be excellent manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for this high quality laptop. Bestbuy is the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 15.6"

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good first laptop for my 14 year old son. Overall, a little bulky, and the screen is average in quality. Long battery life is a plus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer, Terribly Battery life

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, operating system BUT! Battery life is terrible. Maybe two hours then plug it in. My previous HP battery lasted 8 + hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP products. Quality, ease of use, latest technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP lap top is a great product and purchased at a great price. It has all the specs I required to run my programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this every day for emails, online banking, internet access, etc.

    I would recommend this to a friend
Sponsored