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Customer Ratings & Reviews

Your price for this item is $659.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1692 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,692 reviews
  • Rated 5 out of 5 stars

    Brian T HP Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific product and great sales team at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great brand, it’s offers more specs but a bit less in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product. I recommend it. The computer has good features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Good service and performance, Very knowledgeable sales person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purhcase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has a lot of good features. Really good device for home use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price . The specifictions of this laptop is wonderfull.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support center at store is overworked. Friendly but they were unable to sit and explain my new computer laptop set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    my new laptop has internet connection problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop works fine if you dont need to access the internet. will work great for 2 weeks with no internet problems. then the next day it keeps getting connected , then drops to not connected to the internet. does that for hours. then the next day its back to normal and connects to the internet fine. then a week later is back to the constant disconnects. it is pathetic that i paid over $600 for this new laptop and i am having connection problems to the internet the first month i have the new laptop. right now it is back to connecting then disconnet and drops the internet connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with my laptop. Easy to install and easy to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help in setting up my new laptop. Thank you Anthony!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this last week and now HP wants me to pay to update the drivers???

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SPOOKY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WAS EASY TO SET UP AFTER OPENING, WORKING JUST LIKE I NEED IT TO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-15.6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I asked for in a laptop. touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and perfect condition for open box product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Middle of the road

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace an older hp laptop. I needed it to download and send some pdfs. I haven’t used it that much. Sometimes it won’t allow me to go to some websites. I wish it had a lighted keyboard. Honestly, I have not used the laptop for only a few times since purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brighton store was extremely helpful. Love my new jp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an average or better laptop by hp. The price was not bad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not liking the mouse pad, sound isn't good and about average on everything else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great review, graphics and the laptop has a lot a camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best buy came through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was defective but best buy refunded me 100%

    I would recommend this to a friend
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